Hungarian Technical Support Jobs in Athens Greece

Hungarian Customer Service & Technical Support Opportunities
Athens, Greece

Our Client, established since 1989, is the very first company to introduce contact centre outsourcing provision in Greece and is by far the largest in the local market. It has become a major multilingual destination for Europe, the Middle East, and Africa, currently serving over 130 markets in 35 languages & dialects and employing nearly 4,500 people from 91 nationalities.

Benefits:

• Bonus
• Relocation package: Flight ticket given (within UE), taxi from airport, 2 weeks hotel accommodation (breakfast included)

The Role:

• Receive inbound calls, emails, and chats from consumers requiring product support
• Maintain, analyze, troubleshoot, and attempt repair of all products
• Investigate issues and solve problems; performing root cause analysis in an effort to provide permanent resolutions

What we are looking for:

• Customer Service & Technical Support Representatives will provide technical and network problem resolution to customers by performing relevant questions while guiding users through step-by-step solutions.
• Clear communication and soft skills (written + verbal)
• Strong tech skills and familiarity with new technologies
• Capability of handling demanding clients and stressful situations
• Readiness to work in a fast-paced environment
• Demonstrate efficient communication and politeness during the call
• Effective listening skills
• Knowledge retention + attention to detail

What you will bring:

• Fluent Hungarian and English
• Excellent communication skills
• Sales experience with consumer products and services will be an asset
• Technical research skills to troubleshoot customer problems
• Advanced internet research skills
• An empathetic soul with communication skills that match
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

Required:

• Candidate must have EU citizenship or permission to work in Greece

Please email CV for immediate telephone interview:
Our placement services are free to all candidates.

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