French Language Product Coordinator (12 Months)

Who we are

At Heart & Stroke our mission is to promote health, save lives and enhance recovery.

We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

We believe in equity, diversity and inclusion ― it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives.

We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees.

Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply.

The opportunity

Please note this is a 12‑month contract and hybrid working role.

Candidates can work from anywhere in Canada.

Occasional evening and weekend work required.

Some national travel may be required.

Reporting to the Manager, Core Resuscitation Products, The French Language Product Coordinator supports and coordinates the end‑to‑end French product development process for Heart & Stroke’s resuscitation materials.

While the Linguistic Services (LS) team completes all translation work, this role ensures that translated materials accurately reflect the English products by working closely with the Product Specialists and volunteer Subject Matter Experts (SMEs).

Responsibilities include coordinating the French review workflow, organizing SME input, resolving content questions, and ensuring that French products are consistent, high‑quality, and delivered on schedule.

While overall project oversight is managed by the project specialist, this role collaborates to provide the language‑specific coordination and subject matter support needed to produce Heart & Stroke French language materials to bring the products to market.

• How you will make an impact every day
• Translation Workflow & Vendor Management
• Submit finalized English source files to LS for translation.
• Ensure LS receives complete context, instructions, and assets.
• Track translation schedules and delivery timelines.
• Collaborate with external translation and design vendors as required.
• Identify risks or delays early and implement mitigation strategies.
• Subject Matter Expert (SME) & Reviewer Coordination
• Recruit, schedule, and engage French SMEs for linguistic review.
• Facilitate review cycles and ensure complete, timely feedback.
• Consolidate SME feedback and support resolution of conflicting recommendations.
• Engage a lead SME for complex language or consensus building needs.
• Linguistic Quality Assurance
• Coordinate the internal linguistic and subject matter review of translated materials.
• Partner with LS to review and resolve linguistic inconsistencies.
• Ensure smooth communication loops between LS, SMEs, and product teams.
• Multimedia Translation & Production Support
• Coordinate translation and review of French scripts for video and audio assets.
• Collaborate with the brand lead and production teams to ensure multimedia components meet quality and timeline requirements, in alignment with agreed‑upon creative and production processes.
• Product Integration & Cross Team Support
• Ensure French language timelines align with the broader production schedule.
• Support French product testing throughout the product lifecycle.
• Support French product delivery across the Resuscitation team.
• Attend update meetings between Resuscitation and LS.
• Stakeholder Collaboration & Communication
• Act as the central point for content‑related communication between LS, product specialists, SMEs, and project teams, ensuring all translation questions, terminology decisions, and product‑specific clarifications are addressed.
• Maintain clear and efficient communication pathways.
• Provide updates, surface risks, and ensure alignment across contributors.
• Who we need

Education

• Fully bilingual (French & English) with strong written communication skills in both languages.
• College diploma preferred.
• Heart & Stroke instructor designation (e. g., BLS Instructor) considered an asset.

Experience

• 2‑3 years in a similar role.
• Experience coordinating product production processes.
• Experience working with interdisciplinary project teams.
• Familiarity with resuscitation education products (BLS, ACLS, PALS, Heartsaver).
• Experience working with translation, editing and linguistic review is an asset.
• Experience in adult education, product development, or learning program delivery an asset.

Skills

• Excellent written and verbal communication in French and English.
• Strong interpersonal and volunteer engagement skills.
• Strong organizational, prioritization, and time management capabilities.
• Skilled in consensus building and facilitation.
• Exceptional attention to detail.
• Proficiency with Microsoft Office and ability to learn new digital tools.
• Familiarity with project management platforms (e. g., Wrike) is an asset.

What we offer

This role offers a hiring range of $50,000 to $60,000, aligned with our compensation framework and your professional background.

Heart & Stroke believes that time off is integral to the personal health and wellness of our employees.

We offer paid wellness days and personal days.

Additionally, we provide health, medical, dental and vision benefits.

Staff enjoy flexible hybrid working arrangements and support with reimbursement for mobile phones and home office set up.

Apply now

If you want to join the fight to beat heart disease and stroke while building an engaged and giving community, apply by 11 May 2026.

Applicants must be currently residing in Canada and legally entitled to work in Canada.

Interviews are currently being conducted via phone or video call.

Please send your résumé and cover letter to (email protected) and include the job title in the subject line.

This offer will remain open until suitable candidates are identified.

Accommodation

We are committed to fostering an inclusive, barrier‑free and accessible environment.

If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please advise and we will work with you.

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