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- Aufgaben: Manage accounts in Turkey & DACH, ensuring client satisfaction and growth.
- Arbeitgeber: Join GetYourGuide, a leading platform for travel experiences and activities.
- Mitarbeitervorteile: Enjoy 40 telecommuting days, corporate discounts, and a generous pension scheme.
- Warum dieser Job: Be part of a dynamic team with a focus on innovation and personal development.
- Gewünschte Qualifikationen: Experience in account management and strong communication skills are essential.
- Andere Informationen: Access to AI tools, regular workshops, and a supportive work culture.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
About GetYourGuide
GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 150 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world.
The Role
We are seeking an enthusiastic and results-driven Account Manager to join our Sales Team in our Berlin HQ. In this role, you will play a pivotal part in our growth by managing our top accounts in Turkey and the DACH region. Your focus will be on nurturing and growing relationships with them, ensuring their success, and maximizing their value from the relationship.
You will:
- Develop and maintain strong, long-lasting relationships, focusing on larger, more complex accounts.
- Identify and lead growth initiatives with your top accounts, from idea generation to implementation and project management to success tracking and reporting.
- Independently resolve technical issues to maintain high performance.
- Pitch and win defined Opportunities such as bringing online new activities, increasing availability, and negotiating commission increases.
- Solve customer and supplier issues such as maintaining a low cancellation rate and troubleshooting connectivity problems.
- Review activity performance, provide regular reports and insights, and proactively share opportunities for improvements to make your accounts successful.
- Represent GetYourGuide at relevant regional events and conferences and in the markets you manage.
Who you are:
- Turkish, German and English at a native level or full working proficiency.
- 3-5 years experience in Sales or Account Management, with a proven track record of handling large and complex accounts.
- Travel tech or OTA industry experience is a plus.
- You thrive in meeting and exceeding your aggressive sales targets.
- Excellent relationship building, communication and problem solving skills.
- Excellent stakeholder management skills, influencing internal decision makers across all functions.
- Results-focused with key prioritization skills and a strategic mindset.
- Strong in data analysis and reporting.
- Passionate about traveling and getting out to your markets, visiting our local partners, and discovering new opportunities.
- Solid understanding of the SRS and Channel Manager landscape.
How we set you up for success:
- Invest in your development with an annual personal growth budget.
- Enjoy flexibility with a hybrid work-from-home and telecommuting policy.
- Save on transportation costs with discounted public transportation tickets.
- Support your loved ones with generous maternity and paternity leave policies.
We look forward to hearing from you
Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below.
We are an equal-opportunity employer
Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.
Important notice: Protect yourself from recruitment scams
We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page.
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Account Manager Turkey & DACH Arbeitgeber: Heartcore
Kontaktperson:
Heartcore HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Account Manager Turkey & DACH
✨Tip Number 1
Familiarize yourself with the Turkish and DACH markets. Understanding the cultural nuances and business practices in these regions will give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the travel and tourism industry, especially those who have experience in account management. This can provide you with valuable insights and potential referrals.
✨Tip Number 3
Highlight your experience with client relationship management tools and techniques. Being able to demonstrate your proficiency in managing accounts effectively will make you a strong candidate.
✨Tip Number 4
Prepare to discuss how you can contribute to our company culture and values. We value teamwork and innovation, so think of examples that showcase your collaborative spirit and creative problem-solving skills.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Account Manager Turkey & DACH
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Account Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in account management, especially in the Turkey and DACH regions. Use specific examples that demonstrate your success in similar roles.
Showcase Your Skills: Clearly outline your skills that are relevant to the position, such as communication, negotiation, and relationship management. Provide concrete examples of how you've applied these skills in past roles.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the company and the role. Mention why you want to work at GetYourGuide specifically and how you align with their values.
Wie du dich auf ein Vorstellungsgespräch bei Heartcore vorbereitest
✨Research the Company Culture
Before your interview, take some time to understand the company culture at GetYourGuide. Familiarize yourself with their values and mission, as this will help you align your answers with what they are looking for in an Account Manager.
✨Prepare for Behavioral Questions
Expect questions that assess how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and ability to work in a team.
✨Highlight Your Experience in DACH and Turkey Markets
Since the role focuses on Turkey and DACH, be ready to discuss your experience and understanding of these markets. Share specific examples of how you've successfully managed accounts or projects in these regions.
✨Show Enthusiasm for Learning and Development
GetYourGuide offers various training and development opportunities. Express your eagerness to grow within the company and how you plan to utilize the resources available, such as the yearly budget for courses and training.
