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- Aufgaben: Support software products and advise business customers while designing test scenarios.
- Arbeitgeber: Join a leading engineering company in Thuringia with around 160 employees.
- Mitarbeitervorteile: Enjoy flexible working hours, free lunch, daycare allowance, and team events.
- Warum dieser Job: This role offers hands-on experience in IT and a chance to grow your skills.
- Gewünschte Qualifikationen: You need a background in IT, knowledge of Windows, and a willingness to learn programming.
- Andere Informationen: Choose to work remotely or on-site based on your preference.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
We are a medium-sized company operating in the fields of automation technology, information technology, and electrical engineering. As one of the leading engineering companies in Thuringia, we develop and manufacture for the core areas of everyday life.
We currently employ around 160 people (m/f/d) at our company headquarters in Ilmenau. We are looking for full-time or part-time reinforcement for our Software + IT department:
Support and Software Testing Employee (m/f/d)
Your tasks:
- Support for our software products by phone, e-mail, or remote maintenance for business customers (B2B)
- Advising our business customers (B2B) and sales on the use of the software
- Designing test scenarios in collaboration with our developers and expanding our automated test environment
And: You decide for yourself whether you want to work remotely or on-site.
Your profile:
- Completed studies, completed training with initial professional experience in the IT environment, or a comparable qualification
- Knowledge of the Windows environment (desktop and server) and databases (e.g., MS SQL, PostgreSQL)
- Not afraid to learn programming and to work with the following technologies in the future: Programming or scripting languages, CI/CD (Jenkins), ticket system and source code management (Jira, Bitbucket), E2E test (Cypress)
- Organizational and communication skills
- Good knowledge of German and English
Our offer:
- Secure, permanent job
- Flexible working hours
- Free lunch and drinks
- Daycare allowance
- Company pension scheme
- Team and company events and much more
Sounds interesting? Then send us your application. We look forward to getting to know you.
Your contact person:
Katrin Rose
Personnel Officer
Phone: 03677/855-522
E-mail:
Additional information:
Requirements for the applicant:
Basic knowledge: Communications engineering, communications technology
Advanced knowledge: Information technology, computer technology, computer engineering
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Employee Support and Software - Testing (m/f/d) Arbeitgeber: Heinrich-Heine-Universität Düsseldorf
Kontaktperson:
Heinrich-Heine-Universität Düsseldorf HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Employee Support and Software - Testing (m/f/d)
✨Tip Number 1
Familiarize yourself with the specific software products that the company offers. Understanding their features and common issues can help you provide better support to business customers.
✨Tip Number 2
Brush up on your knowledge of databases like MS SQL and PostgreSQL. Being able to troubleshoot database-related issues will make you a valuable asset in the support role.
✨Tip Number 3
Practice designing test scenarios and familiarize yourself with automated testing tools like Cypress. This will show your proactive approach to improving software quality.
✨Tip Number 4
Highlight your communication skills during the interview. Since the role involves advising business customers, being able to convey technical information clearly is crucial.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Employee Support and Software - Testing (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Employee Support and Software Testing position. Tailor your application to highlight relevant experiences and skills that align with the job description.
Highlight Technical Skills: Emphasize your knowledge of the Windows environment, databases like MS SQL or PostgreSQL, and any experience with programming or scripting languages. Mention familiarity with CI/CD tools and ticket systems, as these are crucial for the role.
Showcase Communication Abilities: Since the role involves advising business customers, it's important to demonstrate your organizational and communication skills. Provide examples in your application where you've successfully communicated complex information to clients or team members.
Personalize Your Application: Address your application to Katrin Rose, the Personnel Officer, and express your enthusiasm for the position. A personalized touch can make your application stand out and show that you are genuinely interested in the company.
Wie du dich auf ein Vorstellungsgespräch bei Heinrich-Heine-Universität Düsseldorf vorbereitest
✨Show Your Technical Skills
Be prepared to discuss your knowledge of the Windows environment and databases like MS SQL or PostgreSQL. Highlight any relevant experience you have with programming or scripting languages, as well as CI/CD tools like Jenkins.
✨Demonstrate Communication Skills
Since the role involves advising business customers, practice explaining technical concepts in simple terms. Be ready to showcase your organizational and communication skills during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of examples where you've designed test scenarios or worked collaboratively with developers to improve software products.
✨Express Your Willingness to Learn
The company values candidates who are eager to learn new technologies. Be honest about your current skill set and express your enthusiasm for expanding your knowledge in areas like E2E testing with Cypress.
