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- Aufgaben: Lead a team managing ongoing IT operations and projects for public services.
- Arbeitgeber: Join the Hamburg Service vor Ort, dedicated to efficient citizen services.
- Mitarbeitervorteile: Enjoy a permanent position with 30 days vacation, training opportunities, and work-life balance support.
- Warum dieser Job: Be part of a motivated team shaping digital services while making a real impact in the community.
- Gewünschte Qualifikationen: University degree in Public Management or related fields; experience in IT and project management preferred.
- Andere Informationen: Open to full-time or part-time applicants; diverse and inclusive workplace.
Das voraussichtliche Gehalt liegt zwischen 45000 - 63000 € pro Jahr.
Head of Ongoing IT Operations
Ministry of Science, Research, Equal Opportunities and Districts, Hamburg Service on Site
Job ID: J000030675
Start Date: As soon as possible
Type of Employment: Full-time/part-time (open-ended)
Salary: EGr. 11 TV-L, Grade A11 HmbBesG
Application Deadline: 12.01.2025
About Us
Currently, services are provided efficiently and in a service-oriented manner at 31 fixed and mobile locations for the specialist areas of residents‘ and foreigners‘ affairs. The organizational unit Hamburg Service vor Ort, founded on 01.04.2023, is part of the Ministry of Science, Research, Equality and Districts. Every day, more than 650 employees are committed to providing good services to the citizens of our city. The name Hamburg Service vor Ort says it all. Despite the increasing digitalization of our administrative services, we still offer personal advice and processing on-site at our locations.
We work in committed and motivated teams with flat hierarchies that support each other professionally and personally. The diversity of our citizens is also reflected in our employees.
The advertised position is part of the Intendanz des Hamburg Service vor Ort, located at Caffamacherreihe 1-3.
Your Tasks
- Management of the ongoing IT operations section with 5 employees
- Management of IT operations projects (software rollout, hardware replacement, peripherals, etc.)
- Further development and optimization of IT operations
- Maintenance of the Hamburg Service website and SharePoint administration
- Collaboration in ongoing IT operations
Your Profile
Required
- University degree (Bachelor’s degree or equivalent) in Public Management, E-Government or another administrative, economic or legal field
- Specialist knowledge equivalent to a university degree
- Completed training in an administrative or office-related commercial profession or equivalent specialist knowledge and additional professional experience in administrative or office-related commercial activities at Bachelor’s level (e.g. in the public sector from level 9b) or with five years of professional experience in the specialist areas of the advertised position
- For civil servants: qualification for career group 2, first entry-level post in the general services discipline
Advantageous
- Several years of professional experience in IT processing
- Experience managing smaller projects or involvement in projects
- Some experience in managing employees, e.g. as a deputy
- Strong service orientation
- High degree of independence, personal responsibility, cooperation, and assertiveness
Our Offer
- One position, permanent, to be filled as soon as possible
- Payment according to pay group 11 TV-L (pay scale) or pay group A11
- Variety: An exciting, varied and professionally challenging job as part of a great and open team
- Participation: Short decision-making processes and the opportunity to help shape the company
- Further Development: Space for professional development and advancement
- Training and Further Education: Tailored induction concept, specialist training and much more
- Work-life Balance: Support for reconciling work, family and private life, including 30 days‘ vacation per year, a company pension scheme and opportunities for capital-forming contributions
If you are not sure whether you meet the requirements of the profile or would like to find out more about the advertised position, we would be happy to offer you the opportunity to work with us before the application deadline. Feel free to contact us if you have any further questions!
Your Application
Please send us the following documents:
- Cover letter
- Curriculum vitae in tabular form
- Proof of the required qualifications
- Current assessment or certificate (not older than three years)
- Proof of a severe disability or equal status in the selection process
- Declaration of consent to inspect your personnel file, stating the office responsible for the personnel file (only for public sector employees)
Information for severely disabled persons and persons with equivalent status
Contact for Technical Questions
Authority for Science, Research, Equality and Districts
Hamburg Service on Site
Yvonne Gähler
+49 40 428 50-9521
Contact for Questions about the Tendering Process
Hamburg-Nord District Office
Personnel Management
Jana Pagels
+49 40 428 04-2326
#J-18808-Ljbffr
Head of ongoing IT operations Arbeitgeber: Heinrich-Heine-Universität Düsseldorf
Kontaktperson:
Heinrich-Heine-Universität Düsseldorf HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Head of ongoing IT operations
✨Tip Number 1
Make sure to highlight your experience in managing IT operations and projects. Since the role involves overseeing a team and various IT initiatives, showcasing specific examples of past projects where you led a team or improved processes will set you apart.
✨Tip Number 2
Familiarize yourself with the current digitalization trends in public administration. Understanding how these trends can be applied to improve services at Hamburg Service vor Ort will demonstrate your proactive approach and commitment to innovation.
✨Tip Number 3
Network with professionals in the public sector, especially those involved in IT operations. Engaging with others in similar roles can provide insights into the challenges and expectations of the position, which you can reference during discussions.
✨Tip Number 4
Prepare to discuss your leadership style and how you foster collaboration within a team. Given the emphasis on teamwork and support in the job description, being able to articulate your approach to managing and motivating employees will be crucial.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Head of ongoing IT operations
Tipps für deine Bewerbung 🫡
Research the Ministry: Familiarize yourself with the Ministry of Science, Research, Equality and Districts. Understand their mission, values, and recent projects to tailor your application accordingly.
Craft a Tailored Cover Letter: Write a cover letter that highlights your relevant experience in IT operations and project management. Emphasize your service orientation and ability to work in a team, as these are key aspects of the role.
Prepare Your CV: Ensure your CV is in tabular form and clearly outlines your educational background, professional experience, and any relevant qualifications. Highlight your experience in managing IT operations and projects.
Gather Required Documents: Collect all necessary documents, including proof of qualifications, current assessments or certificates, and any documentation related to disability status if applicable. Make sure everything is up-to-date and organized.
Wie du dich auf ein Vorstellungsgespräch bei Heinrich-Heine-Universität Düsseldorf vorbereitest
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of the Head of Ongoing IT Operations. Familiarize yourself with the specific tasks mentioned in the job description, such as managing IT operations projects and maintaining the Hamburg Service website.
✨Showcase Your Experience
Prepare to discuss your previous experience in IT processing and project management. Highlight any relevant projects you've managed or been involved in, especially those that demonstrate your ability to lead teams and optimize operations.
✨Emphasize Service Orientation
Since the role requires a strong service orientation, be ready to provide examples of how you've successfully delivered services in a customer-focused manner. Discuss how you can contribute to the mission of providing good services to citizens.
✨Prepare Questions
Have thoughtful questions prepared for the interviewers about the team dynamics, ongoing projects, and the future direction of IT operations within the organization. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
