IT Coordinator (m/w/d)*

IT Coordinator (m/f/d)*

Faster, further, higher – that\’s KILOUTOU\’s passion. Higher, faster to the solution, further in project progress.

In Germany, we have specialized in the rental of access equipment for almost 10 years. With our dynamism, a strong parent company behind us and certainly more than 300 colleagues in 17 locations in the future, we will not only significantly expand our portfolio, but also our position in the German rental market.

Your job – your tasks

• Providing IT support for our employees and branches.
• Processing and solving IT problems and inquiries by phone, email or in the ticket system.
• Participation in IT projects, e.g. rollouts, migrations or system upgrades.
• Conducting training courses or workshops for employees on the use of new software or systems.
• Supporting branches and employees with IT problems.
• Administration and documentation of IT hardware and software licenses (asset management).
• Supporting users with hardware and software problems (e.g. laptops, printers, operating systems).
• Installation and configuration of laptops and other end devices.
• Carrying out simple repairs and maintenance on IT devices.
• Creating and maintaining documentation and instructions for end users.
• Working with 2nd level support to escalate more complex issues.
• Monitoring of IT systems and network peripherals (ISP, routers, switches, access points, other).

Must have – What you need to bring with you

• IT affinity and technical understanding, ideally training in the IT sector or relevant professional experience.
• Basic knowledge: Windows 7/10, Windows Server, thin clients, Active Directory, DNS, DHCP, SMTP, VPN, IPv4+IPv6, routing, firewall, switching, VLAN, PBX, printer management via print server.
• Experience in backing up and restoring data.
• Initial experience in IT support is an advantage.
• Good knowledge of the installation and configuration of Windows operating systems and Office applications.
• Ability to identify, analyze and solve technical problems.
• Good communication skills and enjoy working with people.
• Customer-oriented way of working and service mentality.
• Business fluent in German and English.
• Willingness to travel occasionally to different locations.
• Desirable but not required: LANCOM products, AGFEO PBX, Google Workspace Administration and Services, IVANTI EPM.
• Ideally experience or certification in IT service management processes according to ITIL.

What you get – What we offer you

• 30 vacation days.
• Training and further education.
• Company doctor.
• Bike leasing, benefits portal for branded products and other benefits.
• Flat hierarchy with an open communication culture.
• Health measures (e.g. fresh fruit, free drinks).
• Performance-related remuneration.
• Modern workplace with committed and friendly colleagues.

INTERESTED? – Are you interested?

Then apply right here using our online form.

We look forward to getting to know you!

Your contact person:

Janina Bröxkes
Corporate Recruiter
Tel: 0151 1430 56 10

• The masculine form is for convenience only. Our job offer is aimed at all people, regardless of gender.

Additional information:
Requirements for the applicant:
Basic knowledge: User consulting, user support (IT)

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