IT employee (m/f/d)

Are you looking for a varied job in a motivated team with a family-friendly employer? Then read this job advertisement:

The Tax Administration of the State of Rhineland-Palatinate is looking to fill a full-time position (39 hours per week) in the team responsible for the IT Service Desk as of the earliest possible date.

IT employee (m/f/d)

Reference number 20250004

at the State Tax Office – Central Data Processing of the Tax Administration.

The Central Data Processing of the Tax Administration is the IT service and competence center of the tax administration of the state of Rhineland-Palatinate and is located in Koblenz.

The tasks to be performed include in particular

• 1st and 2nd level support for the tax authorities\‘ computer center for the tax offices in Rhineland-Palatinate
• Processing fault reports using an ITSM tool, particularly in the areas of infrastructure, specialist tax administration applications and cross-sectional applications
• Processing requirements in the area of access management
• Event monitoring

What you should bring with you:

• Completed vocational training as an IT specialist (m/f/d) in the field of system integration or application development or a comparable vocational training of at least three years with an IT connection
• Comprehensive knowledge of the entire MS Windows and Office product range in the area of client-server applications
• Knowledge of hardware and peripheral devices
• Ability to work independently in structured IT processes and contexts
• Basic knowledge of ITIL and an ITSM tool
• Professional experience as a service desk agent (m/f/d) in IT service management (desirable)
• Good knowledge of written and spoken German (language level: competent use of language C1/C2)

In addition, these personal qualities are particularly important to us

• Ability to grasp, analyze and conceptualize complex problems and to find and implement solutions
• Above-average resilience, commitment and motivation
• Ability to react flexibly and promptly to short-term requirements
• Ability to make or prepare decisions independently and autonomously
• Strong ability to work in a team
• High motivation, creativity and initiative
• Negotiating skills and assertiveness
• Skillful appearance, good written and oral expression

We offer you:

• Collaboration in a dedicated team
• Secure workplace
• Qualified induction
• Permanent employment contract
• An attractive health management program
• Flexible working hours and home office
• Social security
• A special annual payment
• Capital-forming benefits
• Supplementary pension scheme for the public sector (VBL)

This is a permanent, open-ended position. Extensive training in the topics and tasks will be provided by experienced colleagues.

The employment relationship is permanent. If the requirements under collective bargaining law and personal requirements are met, a classification up to pay group 9b TV-L can be made. If you are suitably qualified and meet the requirements under civil service law, it may be possible to become a civil servant at a later date.

Our voluntary commitment \“The state government – a family-friendly employer\“ ensures very good framework conditions for reconciling professional and family responsibilities.

If suitable, applications from severely disabled people will be given preferential consideration.

The advertised position is generally also suitable for part-time employees. If corresponding applications are received, it will be checked whether the part-time wishes can be met within the scope of the official possibilities (in particular requirements of the position, desired organization of working hours).

Further information about the nature of the job can be obtained from Mr. André Münch (Tel.: 0261 4932 36184) at the State Tax Office.

Please send your application with informative documents (curriculum vitae in tabular form, school-leaving certificates, examination certificates and work references), in particular in relation to the job profile, stating the reference number, by 25.04.2025 at the latest to the

State Office for Taxes
Central data processing of the tax administration
Department ZD 11 for the attention of Ms. Simon-Gail
Ferdinand-Sauerbruch-Straße 17
56073 Koblenz

Applications by electronic mail can be sent in PDF format – preferably in a single file (up to a maximum of 15 MB) – to the email address

can be submitted.

Application documents will not be returned. We therefore ask you to send us copies. Once the application process has been completed, the documents will be destroyed in accordance with data protection regulations.

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