Junior Operations Manager (f/x/m)

General Information

Team Lead: Philip Ihde (COO & Managing Director)
Talent Acquisition: Celia Nielsen
contract type: full-time, permanent role (40 hours/week)
Salary Band:
IC L1 Junior: 40-46k € + VSOP (5% of annual gross salary)
Remote Policy: Remote-first-Kultur with offices in Berlin and Hamburg

For more information about HelloBetter, see our HelloBetter Handbook.

Your profile

Must Haves

• 1-3 years experience in operations, administration, or similar role
• Strong organizational and project management skills with high attention to detail and accuracy
• Experience with vendor/supplier management
• Proficiency in Google Workspace, Excel/Sheets
• Process documentation and improvement experience
• Ability to prioritize and manage multiple tasks
• Team-oriented with independent work capability

Nice to Haves

• Fleet or mobility management experience
• Experience with procurement and contract management
• Knowledge of German business practices
• Experience in startup/scale-up environment
• Basic knowledge of travel management platforms
• German Language Skills

Why us?

Meaningfulness

• Mental health is a human right: we help thousands of people each month who struggle with depression, stress, insomnia, burnout, and other mental health issues

Research & Evidence

• We have a unique product and are at the forefront of research in digital health applications
• The effectiveness of our product is continuously evaluated and efficacy studies have been published in international and high-impact journals since 2014
• Data is of great importance to us and we are transparent about our strategy, goals and results.

Growth

• As pioneers in the development of applications for various mental health conditions, we are at the forefront of innovation
• We operate in an extremely exciting and emerging market
• Annual training budget of 1,000 euros – we place great emphasis on the personal growth of our employees and actively support their development

Remote-First

• Remote-first culture – we hire globally, considering a time window of +/- 4.5 hours CET
• Use of our offices in Berlin and Hamburg if you prefer to work on-site
• Relocation option and support

Diversity & Inclusion

• Fair and equal treatment are the standards of our Anti-Harassment Policy
• Flexible working hours – shape your own day
• Company language English, with a strong emphasis on inclusive language
• Transparent salary bands
• Additional 10 paid leave days for non-birth parents after the birth or adoption of a child

Other Benefits

• 28 vacation days + compensation for holidays that fall on weekends
• Tenure based paid time off – up to three additional days
• Permanent employment contract
• Attractive VSOP (Virtual Stock Option Plan) for all employees
• Tax-deductible pension plan with an above-average employer contribution
• Free or subsidized fitness memberships
• Regular team events

HelloBetter is an equal opportunity employer and encourages applicants of any national origin, gender, sexual orientation, religious background, gender identity, and people with disabilities to apply

Privacy Policy for Applicants

Your mission

HelloBetter is a pioneer in the field of digital healthcare. For more than 10 years, we have been developing evidence-based digital health applications for the prevention and treatment of mental health conditions. Our applications cover a variety of areas, including stress management, depression, problematic alcohol use, panic disorder and anxiety, vaginismus, and sleep disorders.

Six of HelloBetter\’s ten applications are approved as digital health applications. They are available free of charge by prescription to all insured adults in Germany.

For more information about HelloBetter, see our HelloBetter Handbook.

As Junior Operations Manager (f/x/m) you take ownership of key operational areas such as fleet and supplier management, support the implementation of new tools and processes, and help drive day-to-day efficiency and scalability in a fast-growing healthtech environment.

Interview Process

1. First screening interview with Celia (People & Talent Partner) (20min)
2. Case Study
3. Hiring Manager interview with Marvin (Lead Operations Manager) (60min)
4. Team interview with members from Operations
5. Founder Interview with Philip (COO) (15min)

Your objectives

• Own complete fleet management operations (15+ company vehicles)
• Manage day-to-day administrative operations to unblock strategic work
• Handle supplier relationships and contract administration
• Support implementation of new operational processes and tools
• Exposure to cutting-edge operational practices and AI implementation
• Maintain documentation systems and process optimization
• Provide Level 1 operational support and problem resolution
• Work directly with Head of Operations in fast-growing healthtech company
• Clear path to operational expertise and leadership development