IT Engineer (m,f,x)

Category Software Engineering Location Verden, Niedersachsen, Germany At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we\’ve seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world\’s leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz. JOB DESCRIPTION The role For our ambitious and growing team in Germany, we are looking for an IT Engineer based in our DC in Verden, working in the IT team you will take a leading role in delivering world class support to all team members in Germany across a range of hardware and software. You will bring a positive, can do attitude and creative mindset to solving technical issues within Germany. After understanding the fast paced IT landscape you will grow to use your unique perspective and skills to solve any support requests that come through. Over time you will balance this work with the projects you think will impact the business and travel regularly to our sites across Germany to deliver a best in class service. Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t \“tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you. What you’ll do Be the first point of contact for any support needs that arise including onboarding/offboarding, access requests & troubleshooting You will manage our Workplace and Warehouse Technologies and implement best practices, improving processes, and defining new service standards to deliver exceptional support. Learn key IT principles alongside analytical skills used to build the ideal IT landscape Define and complete technical projects that will have a lasting impact on the company Gain a working knowledge of a range of platforms including Google Workplace, Azure, the Atlassian Suit and many more You\’ll proactively improve and automate processes, ensuring knowledge sharing and team efficiency by documenting all changes and new procedures Excellent English and decent German language skills are essential. A minimum of B1 German proficiency is required. What you’ll bring A working knowledge of multiple operating systems (MacOS, Windows, iOS or Android) and latest hardware including corporate printing solutions. An understanding of corporate software (Slack, Google Workspace, Azure, Atlassian, Snipe-IT, Intune, Jamf, SureMDM) Strong communication skills with the ability to translate tech talk for any user You are able to identify relevant information from a variety of sources and actively share them with your team and others. You contribute to streamlining processes and tasks between your team and relevant groups. A quantitative and analytical mindset and know how to use data as the basis of your decisions. A positive proactive approach to tackling any issues without shying away from the challenges that arise The ability to travel to scheduled visits to other sites across Germany and, if needed, Europe to work with other members of the team and provide support to the business if required. Experience with LAN, WAN and WLAN infrastructures Knowledge of FortiGate Firewalls, Cisco switches and Cisco Wireless A valid EU driver\’s license What we offer Elevate your lifestyle! Join one of Europe\’s fastest-growing tech powerhouses in a dynamic phase of expansion. Immerse yourself in a diverse global community of 90+ nationalities. Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme and a Hybrid working model. Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals. Invest in your growth with a German language learning budget, and access to the HelloFresh Academy. Plus, we\’ve got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it\’s a lifestyle of perks and possibilities! About HelloFresh We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action – from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work! At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual\’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities. We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form. To learn more about what it\’s like working inside HelloFresh, follow us on Instagram and LinkedIn . HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: Europe:EUaccommodations@hellofresh.com. APAC: APACaccommodations@hellofresh.com