Asset Protection Manager

At Hello Fresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch.

We have offices and operations around the world and deliver delicious meals to millions of people.

We are an industry leader in meal-kit and ready-to-eat subscription services, with a diverse portfolio of brands designed to meet the needs of a wide range of customers.

We are seeking a

Manager, Asset Protection – Cluster to lead Asset Protection, security, investigations, and risk mitigation across multiple sites within an assigned market or cluster.

This role is responsible for establishing consistent Asset Protection standards, identifying and prioritizing risk, developing site-level capabilities, and partnering with operational leadership to protect our people, products, facilities, and assets.

This is a hands-on, multi-site leadership role requiring strong cross-functional partnership, the ability to operate across different facilities and business environments, and the ability to translate risk into practical solutions that improve security, reduce loss, and support operational performance.

What You Will Be Doing

• Own Asset Protection strategy and execution across assigned sites, ensuring consistent standards while adapting to local risks.
• Conduct site visits, risk assessments, audits, and operational reviews to identify vulnerabilities and drive improvement plans.
• Lead complex investigations into theft, fraud, workplace incidents, policy violations, and other losses, ensuring proper documentation and evidence management.
• Lead, coach, and develop Asset Protection teams while providing guidance on investigations, incidents, and performance.
• Partner with Operations, HR, Safety, Legal, and site leadership to identify risks and implement practical solutions.
• Drive shrink and loss reduction through data analysis, trend identification, root-cause analysis, and targeted corrective actions.
• Oversee physical security programs, including guards, access control, CCTV, intrusion detection, and other security technologies.
• Lead crisis response, emergency preparedness, new site initiatives, and ongoing risk mitigation while maintaining strong relationships with law enforcement and external partners.

Who You Are

• Strategic, risk-focused operator who prioritizes resources and translates strategy into practical site-level execution.
• Strong cross-functional partner who influences Operations, HR, Safety, Legal, and leadership through data, relationships, and sound judgment.
• Experienced multi-site leader who balances direct support with developing local ownership.
• People leader who coaches teams, drives accountability, and builds a high-performance culture.
• Results-driven and analytical, using data, metrics, and root-cause analysis to deliver measurable improvements.
• Adaptable and comfortable with ambiguity, building practical solutions in fast-changing environments.
• 5+ years of progressive experience in Asset Protection, Loss Prevention, Corporate Security, Investigations, or related fields, ideally across multiple locations and complex operational environments.
• Proven experience leading investigations, audits, risk assessments, security programs, physical security systems, and cross-functional initiatives, with strong communication skills and willingness to travel.

What you will get in return

• 70% off Hello Fresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Hybrid Working Policy

We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office.

For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps : Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with Hello Fresh in all health and safety matters.

You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake.

You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.

As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual.

Failure to disclose relevant information at application or throughout the process could affect your employment with the company.

If you are currently a Hello Fresh employee, please make sure you have discussed your application with your Line Manager.