Engineering Manager, Consumer Alliance (m/f/x)

About the role: What's in the Box

As the Engineering Manager for the Deliveries squad at Hello Fresh, you will lead the engineering vision and execution for how customers control their box week to week.

Your squad owns the systems that keep a subscription flexing with the customer's life: skip, pause and resume, reschedule, delivery cadence, delivery day, and address changes — the controls a customer uses before an order locks in at cutoff — along with the home and delivery feed that surfaces them.

Delivery planning is where correctness, resilience, and scale matter most: every change a customer makes must be applied accurately and in time before cutoff, and the platform must hold up at Hello Fresh scale — around 7 million active customers across 18 countries, with close to 1 billion meals delivered a year.

You and your team will work in a cross-functional squad with product, frontend, and data.

We are looking for a leader who brings deep backend engineering judgement and is energised by collaborating across disciplines to make Hello Fresh better.

We believe there are many different ways of developing skills and we love diverse experiences!

So even if you don't “tick all the boxes” but think you'd thrive in this role, we'd really like to learn more about you.

• What you’ll do: The Recipe
• Lead, inspire and grow a cross-functional team of engineers (backend and frontend), ensuring smooth delivery and continuous improvement of the Deliveries systems and tech real estate.
• Own the architecture and reliability of the delivery-control experience — skip, pause and resume, reschedule, cadence, delivery day, and address — with a strong focus on correctness, applying changes in time before cutoff, data integrity, and operational excellence.
• Drive design decisions for scalable, event-driven services (e. g., Kafka) that apply high volumes of delivery changes reliably, with the highest quality and resilience standards.
• Operate as an engineering leader within a cross-functional squad: partner closely with product, frontend, and data to deliver end-to-end customer outcomes and make joint decisions across disciplines.
• Champion observability, on-call health, and incident readiness so delivery changes stay accurate and available around the clock.
• Actively contribute to hiring and capacity planning, conduct regular code reviews, and mentor engineers.
• Drive a continuous improvement culture and promote the Hello Fresh DNA.
• What you’ll bring: The Ingredients
• You have led a team in an agile environment (5+ engineers), ideally within a cross-functional squad setup.
• You bring 6+ years of hands-on backend development experience.
• Deep experience building scalable microservices and event-driven systems (e. g., Kafka), especially where correctness, idempotency, and data consistency are critical — such as scheduling, subscription management, or other transactional domains.
• Experience designing and operating high-throughput backend systems that other teams and customer-facing surfaces depend on.
• Experience with Dev Ops practices and cloud platforms (e. g., AWS, Azure, Google Cloud), including observability and production ownership.
• A collaborative mindset and comfort working cross-functionally with product, frontend, and data partners.
• You are an empathetic, strong communicator and active listener.
• You are a self-organized individual who can operate autonomously, solve complex problems, and remove roadblocks.
• You are a humble leader who can motivate a team and drive them to their highest potential.
• Nice to have: experience with React Native.

What we offer: The Toppings

Compensation & Financial Wellbeing

• You’ll receive a competitive salary package, including a Hello Fresh-subsidized pension scheme.
• Enjoy savings on your weekly Hello Fresh box.
• Save with discount schemes with corporate benefits and Vorteile.
• Health & Wellbeing
• Support your mental wellbeing with access to platforms like Headspace and Spill.
• Stay active with 24/7 office gym access, a discounted Urban Sports Club membership, and other wellbeing resources.
• Flexibility & Work-Life
• Balance your life with our flexible hybrid model.
• Recharge with sabbatical leave options in addition to standard time off.
• Get to work with ease through sustainable travel perks and transportation benefits.
• Career & Development
• Embrace "Learning Never Stops" with internal training, the Hello Fresh Academy, and a dedicated budget for German language courses.
• Culture & Environment
• Enjoy tasty in-office meal deals and fresh food options.
• We support working families with parent-friendly policies, an in-office kids corner, and an on-site babysitter.
• #Engineering