FSQA Manager RTE (all genders)

The role

Are you passionate about building food safety standards and systems across multiple countries, and driving food safety culture to the next level?

As an International Food Safety and Quality Assurance Manager (all genders), you will join a lean, fast-paced cross-functional team responsible for managing our International Safety Quality and Operational Compliance based in one of our European offices, supporting Factor_ operations.

As part of your responsibilities as International Food Safety and Quality Assurance Manager you’ll collaboratively work to mitigate risk, drive standards and operational excellence, while ensuring the consumer gets safe and high quality ingredients.

Above all, we are looking for people who will make Hello Fresh better.

We believe there are many different ways of developing skills and we love diverse experiences!

So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

This role is a 12-months maternity cover for now.

• What You’ll Do
• You’ll work closely with international Procurement teams to support the implementation of the Food Safety & Quality strategy for products supplied to Factor_ manufacturing facilities, ensuring compliance with Hello Fresh Group standards.
• By leading strategic and innovative projects, you’ll help ensure a consistent supply of safe, high-quality products to Factor_ manufacturing facilities while developing templates, procedures and processes to support the standardized implementation of central policies.
• You’ll drive continuous improvement initiatives by coordinating the sharing of relevant information and best practices across Hello Fresh Group regions and translating these insights into actionable improvements.
• Building strong relationships with relevant internal and external stakeholders will be key, working closely with Procurement, Factor_ teams, suppliers and other functions to ensure effective collaboration.
• You’ll proactively identify and assess key risks within your categories, establish appropriate mitigation methodologies, and manage supplier and product onboarding in line with Hello Fresh Group requirements.
• Through regular analysis of customer complaint trends related to product quality and packaging, you’ll identify improvement opportunities, conduct root cause analyses across the supply chain through to Factor_ manufacturing facilities, and implement corrective actions.

You’ll also support Factor_ teams with serious customer complaint investigations and recalls.

• You’ll conduct Food Safety & Quality audits at supplier production sites against Hello Fresh Group standards, while role-modelling our Hello Fresh Group values and the International Safety, Quality & Operational Compliance vision.
• What You’ll Bring
• More than 2 years of relevant experience in a similar role within Food Manufacturing, Assembly, Distribution, Retail or a comparable food-related environment; international experience is desirable.
• Solid knowledge of relevant government food regulations across the UK and wider Europe, alongside in-depth knowledge of food safety systems, HACCP and COSHH.
• Level 3/4 Food Safety qualification or equivalent relevant qualification; experience with internal and external audits is desirable.
• Strong stakeholder management and communication skills, with the ability to collaborate effectively with a wide range of internal and external partners and understand and meet their expectations and needs.
• Excellent organisational and time management skills, with the ability to work autonomously, manage multiple priorities and adapt confidently to change and new challenges.
• Strong analytical skills and experience in data manipulation, supported by intermediate to advanced Google Suite skills, including G-Sheets/Excel, G-Docs/Word and G-Slides/Power Point.
• Energy, enthusiasm, commitment and a flexible, can-do attitude, combined with excellent English skills and the ability to thrive in a dynamic and changing environment.

What We Offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a Hello Fresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly Hello Fresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the Hello Fresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits.

From our 24/7 gym access, wellbeing platforms like Headspace and Spill, to sabbatical leave options, Hello Fresh is not just a workplace; it's a lifestyle of perks and possibilities!

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