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- Aufgaben: Lead and support IT projects while managing service delivery teams.
- Arbeitgeber: Join a dynamic team focused on innovative IT solutions.
- Mitarbeitervorteile: Enjoy mobile working, company events, and a supportive buddy program.
- Warum dieser Job: Great opportunity to enhance your leadership skills in a collaborative environment.
- Gewünschte Qualifikationen: Fluent in German and English with strong communication and problem-solving skills.
- Andere Informationen: Engage in HR topics and client relationship management.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Junior Service Delivery Manager with German
Initiating, managing and supporting IT projects.
Contact us directly if you have any questions about this open job position.
Responsibilities:
- Fluent or native German & fluent English
- Excellent leadership and team management skills
- Proven track record of managing service delivery teams in the IT industry
- Client-facing skills and professionalism
- Exceptional communication, presentation, and interpersonal skills
- Strategic thinking and strong problem-solving abilities
- Microsoft Office knowledge
- Commercial and technical collaboration within the project team
- Problem resolution
- Client relationship management
- HR related topics management (daily contact with engineers, leave planning, backfill planning etc.)
- Support of technicians in operational and HR areas, being an interface between the technical team and client
- PnL and KPI (SLA) responsibility
- Invoicing, reporting and documentation
- Local process follow-up
Be part of us:
- Buddy Program
- Company Events
- Mobile working
- Onboarding Program
Job-Id: 16813 Junior Service Delivery Manager with German, Germany – Marburg
#J-18808-Ljbffr
Junior Service Delivery Manager with German Arbeitgeber: Hemmersbach GmbH & Co. KG
Kontaktperson:
Hemmersbach GmbH & Co. KG HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Junior Service Delivery Manager with German
✨Tip Number 1
Zeige deine Führungskompetenzen! Bereite dich darauf vor, Beispiele aus deiner bisherigen Erfahrung zu teilen, in denen du erfolgreich ein Team geleitet oder Projekte gemanagt hast. Das wird dir helfen, deine Eignung für die Rolle als Junior Service Delivery Manager zu unterstreichen.
✨Tip Number 2
Nutze dein Netzwerk! Sprich mit ehemaligen Kollegen oder Kontakten in der IT-Branche, um mehr über die Herausforderungen und Erwartungen in der Rolle zu erfahren. Diese Informationen können dir helfen, dich besser auf das Gespräch vorzubereiten.
✨Tip Number 3
Bereite dich auf Fragen zur Kundenbeziehungspflege vor. Überlege dir, wie du in der Vergangenheit erfolgreich mit Kunden kommuniziert hast und welche Strategien du angewendet hast, um Probleme zu lösen. Dies zeigt deine Fähigkeit, in einer client-facing Rolle zu glänzen.
✨Tip Number 4
Informiere dich über die spezifischen KPIs und SLAs, die in der Branche üblich sind. Zeige, dass du ein Verständnis für diese Konzepte hast und bereit bist, Verantwortung für die PnL- und KPI-Management zu übernehmen. Das wird deine strategische Denkweise und Problemlösungsfähigkeiten hervorheben.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Junior Service Delivery Manager with German
Tipps für deine Bewerbung 🫡
Highlight Language Proficiency: Make sure to emphasize your fluency in both German and English. This is crucial for the role, so mention any relevant experiences where you used these languages effectively.
Showcase Leadership Skills: Provide examples of your leadership and team management experience. Highlight specific projects where you successfully managed service delivery teams in the IT industry.
Demonstrate Client-Facing Experience: Include details about your client-facing skills and professionalism. Mention any previous roles where you interacted with clients and how you handled those relationships.
Emphasize Problem-Solving Abilities: Discuss your strategic thinking and problem-solving skills. Provide examples of challenges you've faced in past roles and how you resolved them, particularly in a technical or operational context.
Wie du dich auf ein Vorstellungsgespräch bei Hemmersbach GmbH & Co. KG vorbereitest
✨Showcase Your Language Skills
Since the role requires fluent or native German and fluent English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages, so practice common phrases and industry-specific vocabulary in both languages.
✨Highlight Leadership Experience
Discuss your previous experiences in managing service delivery teams. Provide specific examples of how you led a team through challenges, focusing on your leadership style and the outcomes achieved. This will showcase your ability to handle the responsibilities of the role.
✨Prepare for Client-Facing Scenarios
As this position involves client relationship management, think of scenarios where you successfully managed client expectations or resolved conflicts. Be ready to share these stories, emphasizing your communication and interpersonal skills.
✨Demonstrate Problem-Solving Abilities
Strategic thinking and problem-solving are key for this role. Prepare to discuss specific challenges you've faced in past projects and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
