Digital Sales - Customer Success Manager (f/m/d) for Turkey

Digital Sales – Customer Success Manager (f/m/d) for Turkey

Join to apply for the Digital Sales – Customer Success Manager (f/m/d) for Turkey role at Hewlett Packard Enterprise.

This role is onsite and you will primarily work from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

Job Description

We are looking for a Digital Sales – Customer Success Manager (w/m/d) focused on Cloud & Infrastructure sales for existing customers in Turkey. The DCSM team based in Berlin will support as‑a‑service existing customers in Central Europe and drive upsell and cross‑sell activities.

In this role you will work to maximize the value of our solutions for customers and ensure they achieve their desired outcomes.

What We Offer

• New team with high ambitions, guided by a multi‑week onboarding and certified training.
• Work‑life balance: 30 vacation days, 4 additional wellness Fridays per year, permanent contract and option to work hybrid.
• Ownership from day one – “fail fast, learn and improve” is our motto.
• Performance‑based compensation package and option to exceed monthly goals.
• Performance promotion through regular feedback and continuous learning through internal and external training.
• Opportunity to pursue a fully financed Master’s study at the FOM or a Dual‑Study Master directly with HPE.
• Diverse and dynamic work environment in a centrally located coworking space with a view over Berlin, fresh Barista coffee and regular team events.
• Additional benefits: 50% subsidy for BVG monthly card, 400€/year MachtFit budget, JobRad, 100€/month Lunchit credit, 60h/year paid social engagement and more.

Responsibilities

• Own a portfolio of HPE GreenLake existing customers in Turkey and be the first contact point to understand business goals, project priorities and desired outcomes.
• Drive customer growth by identifying upsell and cross‑sell opportunities.
• Help customers get the most out of HPE solutions and ensure desired outcomes are understood and achieved.
• Manage the entire customer journey from onboarding to expansion into new business areas.
• Develop and maintain a success plan outlining goals and timelines, ensuring a consistently positive experience throughout the journey.

Ideal Profile

• University degree or vocational training with 1–2 years relevant experience, preferably in Cloud & Infrastructure.
• Sales experience in an IT‑close technical environment is an advantage.
• Strong interest in IT sales, communicative and open.
• High sense of ownership, proactivity, and willingness to learn.
• Strong networking skills with internal teams and external stakeholders to serve customer success and business strategy.
• Willingness to look beyond the obvious and prioritize customer needs.
• Good German and good English, excellent Turkish (local language of region).

Additional Skills

Health & wellbeing: comprehensive benefits for physical, financial and emotional wellbeing. Continuous personal and professional development programs. Unconditional inclusion and celebration of individual uniqueness.

Job Level & Details

• Job Level: Intermediate
• Employment Type: Full‑time
• Job Function: Other
• Industries: IT Services and IT Consulting
• Seniority Level: Not Applicable

Equal Employment Opportunity

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business needs. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider qualified applicants with criminal histories. HPE will not charge any recruitment fee. Please click here: Equal Employment Opportunity.