Hexagon Robotics
is a division of Hexagon – a global leader in precision measurement. The division develops humanoid robots for industrial sectors to address labor shortages and accelerate the transition from automation to autonomy. Our first humanoid, AEON, was launched in June 2025 and is already in pilots with five customers.
We are looking for a
CRM & Commercial
Automation Specialist
(f/m/d) to design, build, and continuously evolve our commercial operating system.
You will take ownership of the
technical backbone of our CRM ecosystem , ensuring that workflows, integrations, and data models scale with our fast-growing business.
As a
young and fast-growing division , we have recently established our CRM foundation (Creatio) and are actively building out our system landscape together with an external integration partner. We are now looking for a hands‑on expert who can
take increasing ownership of the CRM implementation and integrations internally , reducing dependency on external partners over time.
Sitting at the intersection of Commercial, Product, Engineering, and IT, you will translate business processes into
robust, automated, and integrated workflows,
while maintaining a strong understanding of business requirements and stakeholder needs.
Your Mission:
Own CRM structure, hygiene, governance, and evolution
Design and improve stage definitions, opportunity processes, and required data fields
Build reporting and dashboards that support decision-making
Create pipeline, funnel, forecast, and conversion visibility across the commercial process
Support tooling integrations across CRM, marketing, contracts, and related systems as needed
Architect and implement end-to-end CRM automation workflows using middleware (e.g. Make.com) to connect systems such as CRM, ERP (SAP), DocuSign, Slack, MS Teams, Outlook, Jira, Confluence, and web platforms
Design, maintain, and evolve data models across CRM and connected systems (accounts, opportunities, use cases, contracts, EAP workflows, etc.)
Build and manage event‑driven architectures using APIs, webhooks, and asynchronous workflows
Own and progressively internalize system integrations, moving from integrator‑supported setup to in‑house ownership wherever feasible
Translate business workflows into technical automation logic, balancing usability, maintainability, and performance
Develop and maintain automation pipelines for core processes (lead capture, qualification, approvals, contract flows, compliance checks, ERP synchronization)
Ensure data integrity, traceability, and governance across systems – create reports/dashboards for stakeholders with clean and accountable data
Work closely with stakeholders across Commercial, Product, Engineering, and Legal to capture requirements and translate them into executable system designs
Continuously improve processes through automation and system design, reducing manual effort and increasing operational speed
Contribute to shaping a scalable CRM architecture and integration strategy as the organization transitions from early setup to mature operations
Your Skillset:
Bachelor’s or Master’s degree in Business Administration, Economics, Engineering, or a related field
A minimum of 3 years of experience in Revenue Operations, Sales Operations, GTM Operations, or a similar systems/process role with strong CRM systems expereince (ideally Creatio)
Experience working with or alongside external CRM integrators, with the ability to take over and own implementations internally
Proven experience with middleware / iPaaS tools (e.g. Make.com, Workato, Zapier) and building automation scenarios
Understanding of APIs, webhooks, and system integration patterns
Experience designing and maintaining data models across interconnected systems
Strong technical skills in data mapping, transformation, and workflow logic (JSON‑based payloads, etc.)
Hands‑on experience connecting CRM and marketing technology ecosystems, including integrations with DocuSign, SAP ERP, Slack, Microsoft Teams, Outlook, Jira/Confluence, WordPress/webhook‑based lead capture, email marketing tools, LinkedIn integrations.
Familiarized with Google Tag Manager for campaign tracking and conversion measurement.
Ability to translate business requirements into scalable technical solutions
Structured, pragmatic, and detail‑oriented mindset with good communication skills
Understanding of commercial processes (sales cycles, approvals, contract management)
Develop, implement, and optimize marketing campaign workflows, with a focus on audience segmentation for email automation, account‑based marketing programs, and bulk email communications.
Nice to have:
Prior experience with Creatio CRM (strong advantage given current setup)
Experience transitioning from externally built systems to internally owned architectures
Exposure to compliance‑related workflows (e.g. sanctions screening, audit trails)
Managing different environments (DEV/Staging; Test, PROD) and Superuser knowledge
You are:
Hands‑on and ownership‑driven, eager to step into a system and make it your own
Able to operate across both business and technical domains
Structured and comfortable working in a rapidly evolving environment with imperfect structures
A strong communicator who can align stakeholders, requirements, and technical implementation
What You’ll Get:
Flexible working hours and a hybrid model for real work‑life balance
CHF 500 mobility credit for sustainable commuting
Bonus system & strong pension contributions
Tailored training & development opportunities
Relocation support for a smooth start
Discounts on health, mobility & entertainment
Team events and a flat hierarchy where your voice counts
A warm, international culture built on respect and collaboration
#J-18808-Ljbffr
is a division of Hexagon – a global leader in precision measurement. The division develops humanoid robots for industrial sectors to address labor shortages and accelerate the transition from automation to autonomy. Our first humanoid, AEON, was launched in June 2025 and is already in pilots with five customers.
We are looking for a
CRM & Commercial
Automation Specialist
(f/m/d) to design, build, and continuously evolve our commercial operating system.
You will take ownership of the
technical backbone of our CRM ecosystem , ensuring that workflows, integrations, and data models scale with our fast-growing business.
As a
young and fast-growing division , we have recently established our CRM foundation (Creatio) and are actively building out our system landscape together with an external integration partner. We are now looking for a hands‑on expert who can
take increasing ownership of the CRM implementation and integrations internally , reducing dependency on external partners over time.
Sitting at the intersection of Commercial, Product, Engineering, and IT, you will translate business processes into
robust, automated, and integrated workflows,
while maintaining a strong understanding of business requirements and stakeholder needs.
Your Mission:
Own CRM structure, hygiene, governance, and evolution
Design and improve stage definitions, opportunity processes, and required data fields
Build reporting and dashboards that support decision-making
Create pipeline, funnel, forecast, and conversion visibility across the commercial process
Support tooling integrations across CRM, marketing, contracts, and related systems as needed
Architect and implement end-to-end CRM automation workflows using middleware (e.g. Make.com) to connect systems such as CRM, ERP (SAP), DocuSign, Slack, MS Teams, Outlook, Jira, Confluence, and web platforms
Design, maintain, and evolve data models across CRM and connected systems (accounts, opportunities, use cases, contracts, EAP workflows, etc.)
Build and manage event‑driven architectures using APIs, webhooks, and asynchronous workflows
Own and progressively internalize system integrations, moving from integrator‑supported setup to in‑house ownership wherever feasible
Translate business workflows into technical automation logic, balancing usability, maintainability, and performance
Develop and maintain automation pipelines for core processes (lead capture, qualification, approvals, contract flows, compliance checks, ERP synchronization)
Ensure data integrity, traceability, and governance across systems – create reports/dashboards for stakeholders with clean and accountable data
Work closely with stakeholders across Commercial, Product, Engineering, and Legal to capture requirements and translate them into executable system designs
Continuously improve processes through automation and system design, reducing manual effort and increasing operational speed
Contribute to shaping a scalable CRM architecture and integration strategy as the organization transitions from early setup to mature operations
Your Skillset:
Bachelor’s or Master’s degree in Business Administration, Economics, Engineering, or a related field
A minimum of 3 years of experience in Revenue Operations, Sales Operations, GTM Operations, or a similar systems/process role with strong CRM systems expereince (ideally Creatio)
Experience working with or alongside external CRM integrators, with the ability to take over and own implementations internally
Proven experience with middleware / iPaaS tools (e.g. Make.com, Workato, Zapier) and building automation scenarios
Understanding of APIs, webhooks, and system integration patterns
Experience designing and maintaining data models across interconnected systems
Strong technical skills in data mapping, transformation, and workflow logic (JSON‑based payloads, etc.)
Hands‑on experience connecting CRM and marketing technology ecosystems, including integrations with DocuSign, SAP ERP, Slack, Microsoft Teams, Outlook, Jira/Confluence, WordPress/webhook‑based lead capture, email marketing tools, LinkedIn integrations.
Familiarized with Google Tag Manager for campaign tracking and conversion measurement.
Ability to translate business requirements into scalable technical solutions
Structured, pragmatic, and detail‑oriented mindset with good communication skills
Understanding of commercial processes (sales cycles, approvals, contract management)
Develop, implement, and optimize marketing campaign workflows, with a focus on audience segmentation for email automation, account‑based marketing programs, and bulk email communications.
Nice to have:
Prior experience with Creatio CRM (strong advantage given current setup)
Experience transitioning from externally built systems to internally owned architectures
Exposure to compliance‑related workflows (e.g. sanctions screening, audit trails)
Managing different environments (DEV/Staging; Test, PROD) and Superuser knowledge
You are:
Hands‑on and ownership‑driven, eager to step into a system and make it your own
Able to operate across both business and technical domains
Structured and comfortable working in a rapidly evolving environment with imperfect structures
A strong communicator who can align stakeholders, requirements, and technical implementation
What You’ll Get:
Flexible working hours and a hybrid model for real work‑life balance
CHF 500 mobility credit for sustainable commuting
Bonus system & strong pension contributions
Tailored training & development opportunities
Relocation support for a smooth start
Discounts on health, mobility & entertainment
Team events and a flat hierarchy where your voice counts
A warm, international culture built on respect and collaboration
#J-18808-Ljbffr
CRM & Commercial Automation Specialist Arbeitgeber: Hexagon Robotics
Hexagon Robotics in Zürich ist ein hervorragender Arbeitgeber, der innovative Technologien im Bereich der Robotik vorantreibt. Mit einem flexiblen Arbeitsmodell, Mobilitätsgutschriften und einem attraktiven Bonussystem fördert das Unternehmen eine dynamische und kollaborative Arbeitskultur, die den Mitarbeitern zahlreiche Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung bietet. Die internationale Ausrichtung und der Fokus auf Teamarbeit machen Hexagon Robotics zu einem inspirierenden Ort für alle, die an der Spitze der Technologie arbeiten möchten.
