Rooms Division Manager (gn)

Job Description – Rooms Division Manager (gn) (HOT0B70I)

Job Number:

HOT0B70I

Work Locations:

Hilton Cologne Marzellenstrasse 13-17 Cologne 50668

At the Hilton Cologne, the Hilton spirit meets the relaxed Cologne style. That already describes what you can expect at your new workplace. As professional as a group – as individual as you. Find out whether we suit you and you suit us.

We are looking to fill the following full-time position at our Hilton Cologne soon:

1. Ensuring & organising a smooth operation of the Front Office & Housekeeping departments, taking into account guest satisfaction.
2. Increasing guest satisfaction.
3. Ensuring a pleasant atmosphere within the department, as well as personal and friendly guest contact for all employees.
4. Compliance with the corporate philosophy.
5. Induction, management, development, coaching & talent promotion of the teams in the relevant area, including trainees.
6. Involvement in arrangements for major events and responsibility for arrangements and communication in the departments.
7. General increase & further development of KPIs per department.
8. Support in the strategic orientation and achievement of the defined goals.

What you can expect from us:

1. An ‘excellent team spirit’, to put it in the words of your future colleague Tim. ‘We all support each other and work together as equals across departments!’
2. Flexible working time models with the opportunity to influence working hours according to your wishes.
3. With the Hilton University and individual career plans/coaching, we support you in your development if you wish. All doors are open to you with us – locally, nationally and internationally.
4. You are part of the team right from the start and are welcomed with an exciting welcome programme.
5. A benevolent feedback culture and direct communication that involves everyone.
6. Numerous employee events, goodies & co. We put the WE in the foreground.
7. Even more benefits: discounted purchase of the Deutschlandticket as a job ticket for public transport, corporate benefits (purchasing advantages with over 600 brands, including clothing, technology, cars, travel, etc.), good food in the team restaurant.

Last but not least, there is the favourite of all Hilton Cologne team members:

The Go Hilton travel programme, which allows you and your friends/family to travel the world at unbeatable prices. Real discounts for everyone, easy to book.

Your profile:

1. You have a completed vocational training in the hotel industry, sound experience as Front Office Manager and at best Room Division Manager.
2. You have gained some experience in the housekeeping area.
3. You have very good written and spoken German and English skills.
4. You have a strong guest and service orientation and enjoy dealing with an international guest audience.
5. You are a team leader and always have an open ear for the questions and problems of your team.
6. An independent, self-reliant way of working as well as a confident demeanour and commitment are a matter of course for you.

Here is a personal message from your future colleague, Christina: „If you are open and self-confident and want to experience a lot and get to know lots of people, then you’ll fit in perfectly at the Hilton Cologne.“

Apply easily and conveniently and send your CV by email to your personal contact Heike Agostini at If you have any questions in advance, just give us a call. You can reach Heike directly on 0221 13071 2885.

We look forward to hearing from you!

Job:

Guest Services, Operations, and Front Office

#J-18808-Ljbffr