Job Description
As Restaurant Manager for Chou Chou, you’ll be right in the thick of things and will learn every day what it takes to bring our restaurant to life with positive vibes. Together with the supervisors, you’ll lead a team of bartenders, F&D staff, and servers.
You motivate your team through targeted training and development sessions as well as individual performance reviews. You’re also actively involved in recruiting to attract new talent to the team.
Another key focus of your role is the restaurant’s operational efficiency. You analyze sales figures and review inventory management. Based on this, you provide strategic guidance to the team—for example, by identifying which food and beverage items should be actively promoted. You also discuss guest feedback with the kitchen team. Finally, you maintain close communication with (beverage) suppliers to ensure that the menu always aligns with current food and beverage trends.
Responsibilities
- Manage Operations: Ensure that the Chou Chou experience runs smoothly.
- Lead the Team: Build, train, and inspire a team that’s just as amazing as our guests.
- Delight Guests: Provide service that’s not just good, but unforgettable—and support the team in making that happen.
- Understand the numbers: Keep track of the finances, because a great atmosphere and good business go hand in hand.
- Develop new ideas: Work with the team to create variety, fun, and the best possible experience, and actively put your ideas into action.
- Acting sustainably: Actively supporting our commitment to the environment.
- Being a team player: Pitching in where you’re needed and maintaining a positive atmosphere.
- Ensuring safety: Complying with all guidelines to create a safe work environment for everyone.
Qualifications
- Relevant experience in the restaurant industry is required.
- Service-Oriented Mindset: You go above and beyond to make every guest feel like a VIP.
- Positive Attitude: An optimistic outlook that’s contagious.
- Strong Communication Skills: Excellent communication skills.
- Willingness to Learn: You’re curious and always open to new ideas.
- Flexibility: You remain composed even when things don’t go as planned.
- Team spirit: Whether working independently or as part of a team, you achieve your goals with a smile.
- Good German and English skills
Bonus Points
- Hotel experience: Experience in the hospitality industry is a plus.
- Leadership experience: Initial experience in managing staff and delegating tasks is desirable.
- Growth mindset: You’re eager to develop yourself further and learn new things.
- Knowledge of French
What We Offer
- A competitive salary
- Hilton Team Member Benefits, e.g., overnight stays starting at €40, including breakfast, at Hilton hotels (over 7,000 destinations worldwide)
- Friends & Family rates for up to 30 friends and family members
- A wide range of training and development opportunities, including through Harvard Learning and Hilton University
- International career opportunities
- Wellness & fitness partnerships at unbeatable prices for your personal well-being
- A pleasant, international work environment
- The best employee parties
- The option to lease an e-bike at especially favorable terms
Restaurant Manager (m/f/*) at Hilton Berlin Arbeitgeber: Hilton
Als Arbeitgeber bieten wir Ihnen die Möglichkeit, in einem kreativen und dynamischen Umfeld zu arbeiten, wo Ihre Leidenschaft für die Patisserie geschätzt wird. Unsere offene Unternehmenskultur fördert Teamarbeit und individuelle Entwicklung, während wir Ihnen attraktive Vergütungen und Weiterbildungsmöglichkeiten bieten, um Ihre Karriere voranzutreiben. Genießen Sie zudem die Vorzüge eines Standortes, der sowohl zentral als auch inspirierend ist, ideal für kreative Köpfe wie Sie.
