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- Aufgaben: Provide top-notch desktop and technical support in a fast-paced investment banking environment.
- Arbeitgeber: Join a leading IT services firm specializing in innovative solutions for the finance sector.
- Mitarbeitervorteile: Enjoy flexible work arrangements and opportunities for professional growth in a dynamic team.
- Warum dieser Job: Be part of a vibrant culture where your tech skills make a real impact on trading operations.
- Gewünschte Qualifikationen: Experience with Windows 10/11, MS Office M365, and strong communication skills in German and English.
- Andere Informationen: Entry-level position perfect for self-starters eager to thrive in a busy trading floor atmosphere.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Desktop Support / IT Support / Technical Support
* Desktop Support experience in an Investment Banking environment is essential.
* Hardware/Software experience Required – Windows 10/11, MS Office M365, Internet Explorer, Java, Oracle, TCP/IP, Anti-Virus, Laptop Wireless setups, RAS, Azure EPM. Preferred – MS Access, Lotus Notes, iPhone/iPad, Citrix, Active Directory, Market Data Products, Trading Floor Systems like Reuters, and Bloomberg.
* Good personal time management skills.
* Ability to mediate and work with other technology groups to achieve common goals.
* ITIL Foundation V2 / V3 qualification would be beneficial, but is not a requirement.
* Awareness of Infrastructure would also be advantageous.
* Languages: German Written/Spoken (B2/C1), English (B2/B2).
* A self-starter, able to work under own direction to meet the demands of a busy trading floor.
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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Desktop Support / IT Support/ Technical Support Arbeitgeber: Hirexa Solutions
Kontaktperson:
Hirexa Solutions HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Desktop Support / IT Support/ Technical Support
✨Tip Number 1
Make sure to highlight any previous experience you have in an investment banking environment. This is essential for the role, so be ready to discuss specific examples of how you've provided desktop support in such settings.
✨Tip Number 2
Familiarize yourself with the specific software and hardware mentioned in the job description, especially Windows 10/11 and MS Office M365. Being able to demonstrate your proficiency with these tools during the interview will set you apart.
✨Tip Number 3
Since good personal time management skills are emphasized, prepare to share examples of how you've effectively managed your time in previous roles. This could include prioritizing tasks or handling multiple requests simultaneously.
✨Tip Number 4
Brush up on your German language skills, as a B2/C1 level is required. Practice speaking and understanding technical terms in both German and English to ensure you're comfortable communicating in a bilingual environment.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Desktop Support / IT Support/ Technical Support
Tipps für deine Bewerbung 🫡
Highlight Relevant Experience: Make sure to emphasize your desktop support experience, especially in an investment banking environment. Mention specific hardware and software you have worked with, such as Windows 10/11, MS Office M365, and any relevant trading floor systems.
Showcase Technical Skills: List your technical skills clearly, including knowledge of TCP/IP, Anti-Virus solutions, and any experience with Azure EPM or Citrix. If you have experience with market data products like Reuters or Bloomberg, be sure to include that as well.
Demonstrate Soft Skills: Since good personal time management and the ability to work collaboratively are important, provide examples of how you've successfully managed your time and mediated between different technology groups in past roles.
Language Proficiency: Since the job requires proficiency in both German and English, make sure to mention your language skills clearly. If you have certifications or have used these languages in a professional setting, include that information.
Wie du dich auf ein Vorstellungsgespräch bei Hirexa Solutions vorbereitest
✨Showcase Your Desktop Support Experience
Make sure to highlight your previous desktop support experience, especially in an investment banking environment. Be prepared to discuss specific scenarios where you successfully resolved hardware or software issues.
✨Demonstrate Technical Proficiency
Familiarize yourself with the required technologies listed in the job description, such as Windows 10/11, MS Office M365, and TCP/IP. Be ready to answer technical questions or even troubleshoot a hypothetical issue during the interview.
✨Emphasize Time Management Skills
Since good personal time management is essential, prepare examples of how you've effectively managed your time in previous roles. Discuss any tools or techniques you use to prioritize tasks, especially in a fast-paced environment like a trading floor.
✨Prepare for Language Proficiency
As the role requires proficiency in both German and English, practice discussing your technical skills in both languages. Be ready to switch between languages if asked, and demonstrate your ability to communicate effectively with diverse teams.
