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- Aufgaben: Support universities with financial management software, solve issues, and ensure quality.
- Arbeitgeber: Join HIS, a leading software company for over 200 universities in Germany.
- Mitarbeitervorteile: Enjoy flexible hours, remote work options, and 30 vacation days plus perks like fitness programs.
- Warum dieser Job: Be part of a motivated team in a family-friendly environment with great growth opportunities.
- Gewünschte Qualifikationen: STEM degree or relevant IT experience; knowledge of SQL and database architecture preferred.
- Andere Informationen: We value diversity and welcome applicants from all backgrounds.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Project & product management
IT Supporter (f/m/d) Financial Software
Job Description
Located in the heart of Hanover, HIS Hochschul-lnformations-System eG is a software company that develops IT solutions for over 200 universities in Germany. We owe our success above all to our strong team of currently around 350 employees. Become part of it and shape a future-oriented industry together with us.
What tasks will I take on?
- Consulting: As a contact person for universities in the area of financial management, you will process support requests via our ticket system. You will independently develop solutions and workarounds for professional and technical problems and document them carefully.
- Requirements management: You receive requirements for further development and prepare them for the product development process in coordination with the universities and consultants.
- Quality assurance: You support quality assurance by diagnosing errors, discussing them with our software development team and retesting the corrections.
What is expected of me?
- Completed studies: Successfully completed studies in one of the STEM subjects or a comparable qualification with relevant professional experience in the IT environment.
- Practical experience: Ideally already gained practical experience in application support, support or with commercial software.
- Specialist knowledge: Knowledge of database architecture as well as SQL and a high affinity for IT.
- Teamwork and communication: Solution-oriented approach and effective teamwork as well as excellent communication skills.
- Language: German as the company language is not an obstacle.
What does HIS eG offer me?
- Security: A permanent contract and attractive remuneration based on tasks and experience, based on the TV-L, including annual special payment and company pension scheme (VBL).
- Flexibility: No core hours, working hours from 6:30 a.m. to 7:30 p.m., possibility of mobile working.
- Recreational leave: 30 days vacation plus flexitime, Christmas Eve and New Year’s Eve are non-working days with us.
- Good atmosphere: A motivated team, flat hierarchies and a positive working atmosphere in a family-friendly company where joint company and team events are organized and promoted.
- Facilities: A modern workplace in the center of Hanover with the latest software and hardware.
- Onboarding and further development: Extensive induction through a mentoring program and personal training opportunities, including LinkedIn learning access.
- Additional benefits and extras: Free Germany ticket, company fitness program (Hansefit) and other health offers, as well as fresh organic fruit every week.
We promote a culture of openness and appreciation and invite all people regardless of gender, origin, age, religion or ideology, sexual identity and orientation as well as disability to become part of HIS.
Personnel officer
Denise Fritze
0511 1220-321
Head of Product Management University ERP
Andreas Wiebusch
0511 1220-203
#J-18808-Ljbffr
IT Supporter (f/m/d) Financial Software Arbeitgeber: HIS Hochschul-Informations-System eG
Kontaktperson:
HIS Hochschul-Informations-System eG HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: IT Supporter (f/m/d) Financial Software
✨Tip Number 1
Mach dich mit den spezifischen Anforderungen der Stelle vertraut. Überlege dir, wie deine bisherigen Erfahrungen in der Anwendungssupport und im Umgang mit kommerzieller Software dir helfen können, die Herausforderungen in der Finanzsoftware zu meistern.
✨Tip Number 2
Zeige deine Teamfähigkeit und Kommunikationsstärke. Bereite Beispiele vor, in denen du erfolgreich im Team gearbeitet hast oder komplexe technische Probleme gelöst hast, um deine Eignung für die Rolle zu unterstreichen.
✨Tip Number 3
Nutze dein Wissen über Datenbankarchitektur und SQL, um konkrete Lösungen für mögliche Probleme zu skizzieren. Dies zeigt nicht nur dein Fachwissen, sondern auch deine proaktive Herangehensweise an Herausforderungen.
✨Tip Number 4
Informiere dich über HIS eG und deren Unternehmenskultur. Zeige in deinem Gespräch, dass du die Werte des Unternehmens teilst und bereit bist, zur positiven Arbeitsatmosphäre beizutragen.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: IT Supporter (f/m/d) Financial Software
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the IT Supporter position. Tailor your application to highlight your relevant experience in application support and your knowledge of financial software.
Highlight Relevant Experience: In your CV and cover letter, emphasize any practical experience you have in IT support, especially with commercial software. Mention specific projects or tasks where you successfully resolved technical issues.
Showcase Your Skills: Demonstrate your knowledge of database architecture and SQL in your application. If you have examples of how you've used these skills in previous roles, be sure to include them.
Communicate Effectively: Since excellent communication skills are essential for this role, ensure that your application is clear and well-structured. Use concise language and make sure to proofread for any errors before submitting.
Wie du dich auf ein Vorstellungsgespräch bei HIS Hochschul-Informations-System eG vorbereitest
✨Understand the Role
Make sure you have a clear understanding of the IT Supporter role and its responsibilities. Familiarize yourself with financial management software and how it is used in universities, as this will help you answer questions more effectively.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples from your past experience where you successfully resolved technical issues or developed solutions for users. Highlight your analytical skills and your ability to work independently.
✨Communicate Effectively
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Be ready to explain complex technical concepts in a way that non-technical stakeholders can understand.
✨Demonstrate Teamwork
Emphasize your ability to work collaboratively with others, especially in a team-oriented environment. Share experiences where you contributed to a team project or worked closely with colleagues to achieve a common goal.
