Sales Commercial Support Specialist – Spare Parts
Location: Satigny, Geneva, Switzerland Job ID: R0130504 Responsibilities
Prepare and manage quotations for spare parts and service activities, ensuring accurate commercial and pricing information in Salesforce and other business systems. Act as the primary point of contact for customer requests, proactively following up on quotations, opportunities, and commercial inquiries. Process customer purchase orders and create, maintain, and update sales orders and contract information in SAP. Coordinate order acknowledgements and approval workflows, ensuring the accuracy of pricing, delivery schedules, payment terms, and customer requirements. Support logistics and delivery activities by preparing transport documentation, delivery notes, and shipment‑related records. Manage invoicing activities, including invoice creation, credit and debit notes, financial documentation, and follow‑up of outstanding payments. Maintain customer master data and ensure accurate archiving of commercial documentation across SAP, MDG, SharePoint, and other business systems. Collaborate closely with Sales, Engineering, Project Management, Logistics, and Finance teams to ensure efficient order execution and an excellent customer experience throughout the spare parts lifecycle. Qualifications
Degree in Business Administration, Supply Chain Management, or a related discipline. First experience in commercial support, sales operations, spare parts administration, or a similar role. Good understanding of quotation management, order execution, contract administration, logistics processes, invoicing, and customer support. Experience working with SAP, Salesforce, and Microsoft Office applications. Fluent in French and English, both written and spoken. Strong customer focus and ability to build effective relationships across cross‑functional teams. Highly organized with excellent attention to detail and the ability to manage multiple priorities simultaneously. Proactive, solution‑oriented, and committed to delivering a high‑quality customer experience. Qualified individuals with a disability may request a reasonable accommodation. Please include your contact information and specific details about your required accommodation to support you during the job application process.
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Location: Satigny, Geneva, Switzerland Job ID: R0130504 Responsibilities
Prepare and manage quotations for spare parts and service activities, ensuring accurate commercial and pricing information in Salesforce and other business systems. Act as the primary point of contact for customer requests, proactively following up on quotations, opportunities, and commercial inquiries. Process customer purchase orders and create, maintain, and update sales orders and contract information in SAP. Coordinate order acknowledgements and approval workflows, ensuring the accuracy of pricing, delivery schedules, payment terms, and customer requirements. Support logistics and delivery activities by preparing transport documentation, delivery notes, and shipment‑related records. Manage invoicing activities, including invoice creation, credit and debit notes, financial documentation, and follow‑up of outstanding payments. Maintain customer master data and ensure accurate archiving of commercial documentation across SAP, MDG, SharePoint, and other business systems. Collaborate closely with Sales, Engineering, Project Management, Logistics, and Finance teams to ensure efficient order execution and an excellent customer experience throughout the spare parts lifecycle. Qualifications
Degree in Business Administration, Supply Chain Management, or a related discipline. First experience in commercial support, sales operations, spare parts administration, or a similar role. Good understanding of quotation management, order execution, contract administration, logistics processes, invoicing, and customer support. Experience working with SAP, Salesforce, and Microsoft Office applications. Fluent in French and English, both written and spoken. Strong customer focus and ability to build effective relationships across cross‑functional teams. Highly organized with excellent attention to detail and the ability to manage multiple priorities simultaneously. Proactive, solution‑oriented, and committed to delivering a high‑quality customer experience. Qualified individuals with a disability may request a reasonable accommodation. Please include your contact information and specific details about your required accommodation to support you during the job application process.
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Sales Commercial Support Specialist – Spare Parts 80 - 100% (f/m/d) Arbeitgeber: Hitachi Automotive Systems Americas, Inc.
Als Arbeitgeber in der Produktion bieten wir Ihnen die Möglichkeit, in einem dynamischen und unterstützenden Umfeld zu arbeiten, das auf Teamarbeit und Innovation setzt. Unsere Unternehmenskultur fördert kontinuierliches Lernen und persönliche Entwicklung, während wir gleichzeitig attraktive Benefits und eine ausgewogene Work-Life-Balance bieten. In dieser Rolle als Produktionscontroller haben Sie die Chance, aktiv zur Optimierung unserer Prozesse beizutragen und Ihre Karriere in einem zukunftsorientierten Unternehmen voranzutreiben.
Kontaktdaten:
Hitachi Automotive Systems Americas, Inc. Recruiting-Team
