Global Product Support Engineer 80 – 100% (f/m/d)

We are seeking a highly skilled R&D Engineer to join our team. In this role, you will contribute to our Global Product Support Team for our global Grid Components portfolio, and contribute to our future reliable and sustainable power grid. Your technical expertise will be crucial in elaborating innovative product solutions, ensuring they adhere to industry standards, design rules, and internal processes. You will also play a central role in maintaining the quality of suppliers and parts, collaborating closely with various departments within Hitachi Energy, including R&D Centers, Product Management, Quality, Supply Chain Management, Operations, and Sales.

How you’ll make an impact

• Elaborate innovative product solutions following standards, design rules, guidelines, and internal processes
• Lead and/or contribute to R&D and GPS projects, including process implementation and continuous process improvement initiatives
• Collaborate with global R&D and GPS teams, as well as Product Management, Supply Chain Management, Quality and Operations in a global matrix organization
• Support the investigation and resolution of technical and quality-related issues
• Perform internal factory audits worldwide
• Ensure the quality of suppliers, production locations, and components
• Create, maintain, and release technical documentation, including schematic designs, calculations, drawings, parts lists, configurators, and work instructions
• Maintain product master data in PLM (Windchill) and ERP (SAP) systems
• Support change management activities throughout the product lifecycle

Your background

• Degree in Mechanical Engineering, Electrical Engineering, or a related, with first experience working in a matrix organization and collaborating with cross-functional stakeholders
• Proficiency in CAD (Creo, AutoCAD), PLM (Windchill), and/or SAP systems
• Strong teamwork skills with the ability to work independently.
• Openness to new challenges and a keen interest in learning and professional development
• Excellent analytical and communication skills
• Willingness to travel globally (up to 20%) for factory audits and collaboration across production sites
• Fluency in English; basic German skills are preferred, or a willingness to learn German

More about us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.

#J-18808-Ljbffr