Global Quality & Continuous Improvement Manager

h3Global Quality Continuous Improvement Manager /h3 pAs Global Quality Continuous Improvement Manager, you will define and execute the Global Product Group (GPG) Quality and Continuous Improvement strategy, ensuring strong governance of the Quality and CI function in line with business priorities and global directives. /p pYou will be the voice of the customer, embedding customer focus across the entire value chain and strengthening trust through proactive quality leadership. You are accountable for operating and continuously improving the global Quality Management System, maintaining required certifications across all in‑scope units, and driving process excellence at scale. /p pThrough robust performance indicators and effective internal controls, you will monitor process performance, address deviations, and lead corrective and preventive actions to successful closure. You will also take ownership of resolving high‑profile customer non‑conformities, safeguarding customer confidence through disciplined, transparent quality practices. /p pAs a visible role model and change agent, you will actively shape and strengthen a quality‑driven culture—challenging thinking, influencing senior leaders and peers, and ensuring the right decisions support the successful execution of global Quality strategies. /p h3How you'll make an impact /h3 ul liDefine and implement the Global Product Group (GPG) Quality and Continuous Improvement (CI) strategy, including governance of the Quality and CI function in line with business needs and directives. /li liAct as an advocate for the Customer by ensuring the Voice of the Customer is represented throughout the value chain. /li liManage the Global Quality Management System and coordinate the continuous improvement of our business processes. /li liAccountable for maintaining and securing required Certifications in all units within the GPG scope. /li liEstablish process performance indicators, and ensure effective internal controls are in place to verify that processes continue to meet customer and stakeholder requirements. /li liAnalyze the process performance indicators continuously and take actions to address situations where process performance deviates from expectations and manage such deviations to closure. /li liManage resolution of high-profile customer non-conformities. Protect and strengthen customer trust by effectively addressing feedback through corrective and preventive actions. /li liAct as a Role Model and Change Agent for the behavior required to support a Quality Culture. Influence Senior Managers and Peers to ensure the correct thinking and decision making required to support the implementation and execution of Quality Strategies. /li /ul h3Your Background /h3 ul liMaster’s degree in Software Engineering or a closely related analytical or technical discipline. /li liBring substantial experience delivering industry grade enterprise software, with a strong foundation in software engineering and demonstrated exposure to quality assurance, product management, and/or project management within complex environments. /li liSuccessfully owned and operated a global Quality Management System, including leading a software organization through one or more international certification or compliance frameworks /li liHold relevant professional certifications such as Lean, Six Sigma, Capability Maturity Model Integration (CMMI), and/or Quality Auditing, and actively apply these methodologies to drive measurable improvement. /li liYou have a proven track record of leading continuous improvement and change initiatives, including Root Cause Analyses (RCAs), Kaizen events, Lean Action Workouts, and other structured improvement programs. /li liYou are an influential and inspiring leader, able to engage teams through clear direction, credibility, and a strong personal commitment to excellence. /li /ul h3Specific information to our Poland organisation /h3 pAt Hitachi Energy, we recognize that our people are at the heart of our success. We are committed to providing a supportive and inclusive workplace, competitive rewards, and opportunities for professional and personal growth. Our benefits package is designed to help employees thrive both at work and in their personal lives. /p h3Our benefits offering for this role generally includes /h3 ul liPrivate medical care and life insurance /li liAccess to fitness and wellness programs /li liAccess to benefits platform with discounts and perks /li liEmployee Capital Plans (PPK) /li liEquipment for working from home or allowances for setting up a workplace at home /li liSpectacles and contact lenses allowance /li liCompany events and team‑building activities /li liPsychological support program /liliFree parking available /li /ul pYou will receive more specific information during the recruitment process. /p pJob type Full time /p pWork arrangement Hybrid /p pExperience Senior Management /p pJob function Quality Management /p pContract Regular /p pPublication date /p pReference number R /p h3About Hitachi Energy /h3 pWe are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives. /p pWith over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next. /p pWith an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD. /p #J-18808-Ljbffr