Senior Technical Facility Manager, Retail Operations Germany (m/w/d)

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

Senior Technical Property Manager, Sales Market Germany (m/f/d)
location Spitalerstraße 12, 20095 Hamburg, Germany
Type of employment Full-time

As a Senior Technical Property Manager for Sales Market Germany, you enable and secure the operations of our multi-brand store portfolio by providing high-quality facility management services. Acting as an internal service provider and informal leader, you ensure that all sites meet operational, cost, and quality requirements while supporting long-term business growth.

WHO YOU’LL WORK WITH
You’ll be part of the Construction & Facility team, working closely with the C&F Manager, other Facility Managers, and stakeholders across Expansion, Brand Sales & Operations, and Regional C&F Specialists. You’ll also collaborate with external service providers and landlords to deliver consistent, high-quality facility management across all brands and sites in your portfolio.

WHAT YOU’LL DO

As a Senior Technical Property Manager for Sales Market Germany, you enable and secure the opera­tions of our multi-brand store portfolio by providing high-quality facility management services. Acting as an internal service provider and informal leader, you ensure that all sites meet operational, cost, and quality requirements while supporting long-term business growth.

You will:

• Monitor your site portfolio, identify investment needs, and optimize asset lifetime and life cycle.
• Maintain facility plans, balancing scheduled and reactive work.
• Manage budgets, costs, and quality perfor­mance, proposing solutions in line with evolving business needs.
• Oversee service delivery and projects, sourcing and managing suppliers to ensure contractual compliance.
• Provide operational input for new stores and rebuilds.
• Ensure health & safety standards and deliver timely, high-quality service to all brands and sites.
• Act as first contact for technical/FM topics, represent the C&F Managers when needed, and support team performance and onboarding.

WHO YOU ARE

We are looking for people with…

• Bachelor’s degree in engineering, business administration, or similar (Facility Management certifications are a plus)
• Experience in retail facility management, construction, or real estate
• Prior experience in leading teams would be advantageous
• Strong skills in supplier and contract management
• Experience in activity-based budgeting and operational planning
• Experience from managing external suppliers and follow-up on contractual obligations
• Experience from working in a role with several stakeholders
• Proficiency in MS Office
• Fluency in German and English

And people who are…

• Communicative, supportive, and consultative in building relationships
• Creative, pragmatic, and solution-oriented in projects and problem-solving
• Resilient and flexible in dynamic, high-pressure situations
• Skilled in prioritization, managing multiple tasks and deadlines
• Interested in developing into a formal leadership role

WHY YOU’LL LOVE WORKING HERE ​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

• Global Employee Discount of 25% on our products at H&M and H&M Group Brands such as ARKET, COS, H&M Home, Weekday, Monki, & Other Stories
• Corporate Benefits with special conditions on a wide range of products and services
• Holiday Pay
• Company Pension Scheme
• Employee Assistance Program with Lyra

The journey starts here.