Reservationist (STARS)* 56920578

#be_a_triSTAR YOU are at the center of everything we do, because we know that the success of our company depends on the people who work here. Your opinion, your ideas and your development are important to us. Join us and become part of a community where YOU count! Become part of our team at the Holiday Inn Hamburg HafenCity from 01.08.2025 and apply as a reservation clerk (STARS)* . You are happy to take on these tasks: Responsibility for the optimal utilization of room capacities at the best possible rate Ensuring good, collegial and effective cooperation within the departments and with other hotel departments Receiving and processing reservation, group and meeting requests Supporting the entire booking process, including complaints processing and taking into account the franchise partner’s bonus systems You contribute to an effective and efficient operational process You ensure an active flow of communication between all areas of our company What you can expect from us: An excellent employer (TOP employer for medium-sized companies 2018 to 2025 according to Focus Business) An open-ended employment contract No less than 30 days of vacation per year 25% night bonus from 10 pm – 7 am Reward system with your own company credit card A pleasant working atmosphere Plannable working hours Compensation for overtime worked Participation in a young company with strong expansion The support of an experienced hotel manager A company with strong values and guidelines Room for development, growth and food for thought Provision and cleaning of uniforms Various employee discounts on events, services and products as part of a corporate offer Worldwide discounts at IHG hotels * We are looking for triSTARS, not letters. We welcome people of all genders & ages, religions, disabilities, sexual and romantic orientations and backgrounds. Honestly, it’s a shame that we differentiate here at all. This is us: We, the tristar hotel group, manage over 40 hotels and three headquarters in Germany, Austria and Switzerland. Together with you, we are more than 1,200 people and, as an expanding company, we operate hotels of the franchise partners IHG Hotels & Resorts, Hilton Worldwide, Accor Hotels and Marriott International. For three years in a row, we have been recognized as the best employer in the hotel industry. This is your workplace: Our four-star superior Holiday Inn Hamburg HafenCity has 268 comfortable and well-equipped guest rooms as well as a conference area.