Head of Pre-Sales Operations (all genders)

Head of Pre-Sales Operations (all genders)

Join to apply for the Head of Pre-Sales Operations (all genders) role at Holidu

Holidu is one of the fastest-growing travel tech companies worldwide. Our mission is to make booking and hosting holiday homes effortless and joyful. We help hosts manage their vacation rentals easily and assist guests in finding their ideal holiday home. Our team of over 600 colleagues from 60+ nations is passionate about modern technologies, continuous improvement, and delivering the best experience to more than 40k hosts and 100 million website users annually. Ready to achieve milestones with us? Pack your bags and get ready for takeoff!

Your future team

As a Head of Pre-Sales Operations, you will be part of the Revenue Operations department, reporting directly to Camille Maciet (CRO). The department is a growing international team that values collaboration and team bonding both inside and outside the office.

Your role in this journey

You will oversee the SDR and Sales teams, ensuring a steady stream of pre-qualified leads to optimize conversion rates and efficiency. Your responsibilities include managing lead generation, qualification, and management from various sources, including inbound, scrapped data, and M&A acquisitions. You will also manage internal and external SDR teams, supporting M&A migrations and collaborating with stakeholders across Sales & Account Management, Marketing, M&A, BI, IT, and external partners to create an effective lead pipeline. Your team will comprise 11 FTEs, with 5 reporting directly to you, and you\’ll also manage an external partner responsible for an additional 20 FTEs.

Your Success Will Be Measured by

• Number of Warm Sales Qualified Leads (WSQLs) overall and per sales manager
• SDR conversion rates from various lead sources and cost per WSQL
• Prequalification rates and costs from inbound leads
• WSQL to contract conversion rates
• Reduction of leads lost due to quality issues

You Will Achieve This Through

Lead Generation & Management:

• Coordinating marketing, scrapping, and M&A teams to ensure sufficient pre-qualified leads
• Managing internal and external SDRs, leveraging AI for pre-qualification, and optimizing costs and conversion rates
• Ensuring external SDR providers deliver quality leads at optimal costs and exploring new partnerships

Pre-Sales Development & Process Optimization:

• Streamlining lead migration with M&A teams
• Managing internal SDR teams and optimizing pre-qualification processes
• Collaborating with BI and IT to enhance lead scoring and sales tools

Strategic Initiatives & Projects:

• Setting and driving team OKRs
• Improving lead scoring accuracy
• Designing SDR compensation models
• Enhancing lead generation tools and workflows
• Managing CRM improvements and feedback

Team Management & Cross-collaboration:

• Conducting 1:1s and feedback sessions
• Supporting team in achieving targets
• Fostering cross-departmental collaboration

Your Backpack Includes

• 6+ years in Pre-Sales or Sales Operations in fast-paced environments
• Experience managing SDR teams and optimizing their performance
• Strong understanding of lead generation, qualification, and sales funnels
• Data-driven decision-making skills
• Stakeholder management and cross-functional collaboration experience
• Project management skills and knowledge of CRM tools
• Passion for enabling sales through efficient pre-sales strategies

Our Adventure Includes

• Impact: Influence hundreds of thousands of users monthly
• Growth: Take responsibility early and develop through feedback and learning opportunities
• Personal Development: Use learning budgets and extra study days
• Community: Engage with diverse colleagues and participate in regular events
• Flexibility: Benefit from hybrid work and office options
• Fitness: Access to premium gym memberships
• Travel: 28 vacation days + 13 public holidays, plus unpaid leave options and discounts on Holidu Homes

Want to travel with us? Apply online via our careers page! Your first contact will be Agnieszka from HR.

We value diversity and encourage applications from all genders, backgrounds, and locations. You may submit your application without a photo or personal details such as gender, nationality, or disability status. If you need assistance during the recruitment process, contact HR for support.

Location: Munich, Germany

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