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- Aufgaben: Join us as a Field Service Engineer, maintaining and repairing medical devices in the Romandie area.
- Arbeitgeber: Hologic is dedicated to providing top-notch customer experiences in the medical device industry.
- Mitarbeitervorteile: Enjoy comprehensive training, career development, and competitive salary with bonus schemes.
- Warum dieser Job: Be part of a dynamic team that values troubleshooting and customer service in a field-based role.
- Gewünschte Qualifikationen: Engineering experience (electrical/mechanical) and proficiency in French and English are essential.
- Andere Informationen: Travel within Switzerland and occasional international trips are part of the job.
Das voraussichtliche Gehalt liegt zwischen 48000 - 72000 € pro Jahr.
Our field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on customer sites.
We’re thrilled to be looking for a Field Service Engineer to join our team in Switzerland primarily covering our Diagnostics equipment across Romandie area. To service the territory successfully you will be based around Lausanne, Geneva or the west of Bern area.
We’re looking for people who have engineering experience (electrical/mechanical) ideally from within a medical device background, are happy to be in the field travelling within the designated area as required and occasional international journeys to support our customers, and who love troubleshooting and finding solutions.
The role will provide a high level of service to customers on the installation, repair, service, maintenance, or enhancement of hardware and/or software products.
KEY RESPONSIBILITIES
- Carry out maintenance and repair work on Hologic products
- Install instruments at customer sites
- Liaise with customer IT departments and assist with information systems installations and troubleshooting
- Support marketing activities such as exhibitions
- Routinely complete administrative work, such as but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Equipment Checklists and Field Service Reports
- Provide basic use/maintenance training to customers
- Perform duties and responsibilities with autonomy in a field-based environment
KNOWLEDGE, SKILLS & EXPERIENCE
- Ability to troubleshoot electrical, electronic, pneumatic, and mechanical systems
- Excellent interpersonal, communication and customer service skills
- Experience working in similar/comparable customer-based environment
- Effective Time Management Skills
- Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers
- Proficient use of Microsoft products (Word, Excel, Outlook)
- Basic knowledge of network and interfacing with the ability to progress through training
- Good level of spoken and written French and English
So why join Hologic?
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.
Our talent partners can discuss our salary offering and bonus schemes with you.
If you have the right skills and experience and want to join our team, apply today. We can’t wait to hear from you!
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Field Service Engineer - Switzerland Arbeitgeber: Hologic, Inc.
Kontaktperson:
Hologic, Inc. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Field Service Engineer - Switzerland
✨Tip Number 1
Familiarize yourself with Hologic's products and services, especially their Diagnostics equipment. Understanding the specifics of what you will be working on will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in troubleshooting electrical, electronic, pneumatic, or mechanical systems. Be prepared to discuss specific examples where you successfully diagnosed and resolved issues, as this is a key part of the job.
✨Tip Number 3
Since the role requires excellent interpersonal and communication skills, practice articulating your thoughts clearly. Consider role-playing common customer scenarios to demonstrate your ability to provide top-notch customer service.
✨Tip Number 4
Brush up on your French and English language skills, as proficiency in both is essential. Being able to communicate effectively with customers in their preferred language can set you apart from other candidates.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Field Service Engineer - Switzerland
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position. Understand the key responsibilities and required skills, especially focusing on troubleshooting and customer service in a medical device context.
Highlight Relevant Experience: In your CV and cover letter, emphasize your engineering experience, particularly in electrical or mechanical fields. If you have worked with medical devices, make sure to mention specific examples that showcase your expertise.
Showcase Language Skills: Since the role requires proficiency in both French and English, be sure to highlight your language skills prominently in your application. Mention any relevant experiences where you used these languages in a professional setting.
Tailor Your Application: Customize your cover letter to reflect your enthusiasm for the position and the company. Discuss why you are interested in working for Hologic and how your skills align with their commitment to customer service and technical excellence.
Wie du dich auf ein Vorstellungsgespräch bei Hologic, Inc. vorbereitest
✨Showcase Your Technical Skills
Be prepared to discuss your engineering experience, especially in electrical and mechanical systems. Highlight any relevant experience with medical devices, as this will demonstrate your suitability for the role.
✨Demonstrate Problem-Solving Abilities
Since troubleshooting is a key part of the job, be ready to share examples of how you've successfully diagnosed and resolved issues in the past. This will show your potential employer that you can handle the challenges of the position.
✨Communicate Effectively
Excellent interpersonal and communication skills are essential. Practice explaining technical concepts in simple terms, as you may need to liaise with customers who are not technically inclined.
✨Familiarize Yourself with the Company’s Products
Research Hologic's products and services, particularly their Diagnostics equipment. Understanding what you will be working with will help you answer questions more confidently and show your genuine interest in the company.
