Senior Design Operations Specialist

Digital Science

We are Digital Science and we are advancing the research ecosystem.

We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. Do you want to join us in achieving our vision?

Europe, Remote

Produktmanagement

Berufserfahrene

What you\’ll be doing

• Develop and continuously improve scalable product discovery processes, rituals, and tools to enhance participant recruitment, scheduling, incentive management, data collection, synthesis, and archival — all within a GDPR-compliant framework.
• Drive the communication of high-quality, engaging user insights across product teams and the broader organization, with a focus on specific segments and improved self-service access to research data.
• Create, maintain, and automate standardized design documentation and templates to improve consistency, efficiency, and scalability of design practices.
• Manage design team-specific tools, including usage tracking, cost reporting, and experimentation with responsible AI tools to enhance discovery and design workflows.
• Support the definition, tracking, and reporting of key design metrics — both quantitative and qualitative — to measure the impact of user-facing design and internal DesignOps initiatives.
• Collaborate with cross-functional teams to maintain centralized accessibility documentation, tooling, and compliance efforts across products.
• Assist design leadership in implementing quality assurance processes to ensure high design standards, reduce revisions, and deliver a consistent user experience.
• Strengthen collaboration between design, product, and engineering teams by fostering clear communication channels, regular feedback cycles, and a culture of transparency and teamwork.