AI Marketing Operations Manager

You’re the operating system upgrade for HOLY’s marketing org. Embedding across marketing departments, your job is to find where the function is losing time or quality—and fix it with the right combination of process, tooling, or automation the team owns after handoff This is not a coordinator role or a tool-recommendation role: you scope it, build it, hand it off, and measure what changed. As HOLY scales into a true omnichannel brand, marketing operations becomes a critical competitive advantage—and you’re the one building it Rotate across HOLY’s four marketing functions (growth marketing, CRM, creative, influencer marketing, brand and campaign management) until you understand exactly how each one runs in practice. Build a ranked diagnosis of where time or quality is leaking—then work the top of it systematically Design and own the marketing operating rhythms: campaign brief intake, planning cadence, post-campaign review, and weekly performance reporting. Wherever these are missing or broken, you fix them—and ensure they stay fixed Own the marketing tech and automation stack day-to-day. Decide what to standardize on, retire what isn’t earning its keep, and ship automations on Claude Code, Trigger.dev, Hookdeck, and n8n—covering reporting flows, campaign QA, asset routing, lead handling, and lifecycle triggers Build the marketing reporting leadership relies on every week. Partner with the BI Lead on the data infrastructure underneath. Frame every initiative in business terms: hours saved, cycle time, error rate, decisions enabled Run every improvement from diagnosis to handoff. Scope it, build it, document it, train the team, and confirm they can run it without you in the room. Feed patterns back to the central AI team—you’re closer to marketing’s actual workflows than they are, and that signal shapes which tools we standardize on Benefits Join a successful and growing company Huge impact and career growth Awesome team of colleagues who are ambitious, funny, down-to-earth, and authentic Startup culture with flat hierarchies, fast pace, and personal development Central office in Berlin Mitte, flexible working hours, and much more Qualifications A sharp process designer: You can look at a workflow and immediately see where the seams are—and you’re as comfortable redesigning a brief intake form as you are wiring up a reporting pipeline Business-impact obsessed: A broken CRM sequence has a cost. A 3-day campaign brief turnaround has a cost. A missing weekly dashboard has a cost. You can put a number on each one Marketing operator at heart: You’ve worked in performance marketing, CRM, brand ops, or growth long enough to understand both the strategic levers and the day-to-day mess. You know what a campaign brief looks like when it works—and when it doesn’t Technical enough to build, not just spec: You ship workflows on n8n, Make, or Zapier today. You’ve dabbled in Claude Code or another agentic coding tool and want to go deeper Cross-functional by nature: You run a working session with a performance marketer in their language, then walk into a brand meeting and adapt without losing the thread A true solo operator: You set your own backlog, defend the ranking, and execute end-to-end without a PM in between or a developer to wait on #J-18808-Ljbffr