Company Description
At Hospice général, we work towards better living together in Geneva Founded in 1535 in Geneva, our institution supports people who, at some point in their lives, need assistance for the necessary time to (re)gain sustainable autonomy. We promote the social and professional reintegration of people receiving social assistance, we welcome and house asylum seekers whom we support in their integration process. Finally, we participate in the fight against the isolation of seniors. We are more than 1,600 employees spread over 60 sites throughout the canton. We support more than 40,000 people. By joining our institution, you will contribute to fulfilling our social mission, rooted in our values of collaboration, respect, commitment, and kindness. In a context where our teams operate in demanding and constantly evolving fields, we are committed to offering them stimulating working conditions: we aim for diversity and inclusion, we value collective intelligence, encourage exchanges and innovation, and promote initiative-taking and experimentation. Job Description
Your missions Reporting directly to the Deputy Director of ISO, you are responsible for managing the Human Resources Service composed of five units. Your main missions are as follows: Provide the necessary expertise to internal partners for user support in an innovative and efficient manner; Promote autonomy and accountability of unit managers and their teams while ensuring the security of business processes and contributing to risk management; Work closely with the AMIG and ASOC functions, as well as with external sector partners to develop effective collaborations that support the beneficiaries of Hg; Contribute to evolving the organisation’s practices and culture. Question the mode of service delivery which will lead to its resizing and adjustment; Collaborate and contribute to the creation of the Health-Social Service and support the change management of your teams attached to it; Manage the units of the Human Resources Service, namely: Investigations and Compliance, which controls the economic and social situation of Hg users, ensures the proper application of social support principles and the correct processing of files administratively and financially. Disputes and Overpayments, which covers amounts owed to Hg and supports staff in establishing reimbursement requests. Support, which assists AMIG, ASOC and ISO staff in their integration into the workplace and in carrying out their daily activities. Health Administration, which manages and coordinates the asylum health network (RSA), ensures the affiliation of Amig beneficiaries under LAMal and the proper granting of health expenses. This unit will be transferred to the Health-Social Service. Actions and Security, which ensures the compliance of social assistance files, risk management, and supports teams in improving processes and collaborations with partners (SCARPA, AI, SAM, Médident system, OCPM, OFP, etc.). Part of the services will be transferred to the Health-Social Service. Your main activities Adjust the strategic orientations, objectives and priorities of the service in view of the upcoming resizing; Ensure and support the implementation of adjustments; Develop management tools, dashboards and performance indicators to measure the effectiveness of the system and support decision-making; Enhance visibility of the services provided by the service; Supervise, motivate and support unit managers and their teams; Ensure coordination and cross-functionality between units and internal and external partners; Manage the administrative, budgetary and qualitative management of the service; Participate in the design and implementation of new projects; Represent the institution with partners and bodies related to your scope; Substitute for the Deputy Director during their absences across all activities. Qualifications
Your profile Bachelor’s degree from a University of Applied Sciences, university or recognised training, supplemented by management training; At least 5 years of proven experience in a managerial position in a socially oriented organisation; Solution and results-oriented; Ability to reconcile risk management, service quality, organisational efficiency and optimisation of human and financial resources; Recognised experience in organisation, process review, continuous simplification of work practices and global vision orientation; Good understanding of the Geneva legal and regulatory framework as well as the cantonal social assistance system; Strong leadership and ability to develop a long-term vision; Dynamic, pragmatic personality, known for consistency and sense of responsibility; Excellent interpersonal skills and communication abilities. Additional Information
We offer you An open and respectful corporate culture; Continuous skills development through an attractive training policy; Career advancement and internal mobility opportunities; Real solutions to promote work-life balance; Numerous cultural and sporting activities to enjoy collectively within the institution. Work rate: 100% Contract type: Permanent Job grade: 23 Start date: As soon as possible Application deadline: 07.08.2026 Our recruitment process It takes place in several stages depending on the type of position, where each step conditions the next: application analysis, telephone interview, recruitment interviews with management and human resources and, if applicable, job test and/or assessment type evaluation for management positions and certain specific roles. Interested in this position? The recruitment service of Hospice général looks forward to receiving your complete application (cover letter, CV, highest diploma obtained, work certificates). For optimisation reasons in application tracking, we invite you to apply only online, in response to a specific job offer. jid67e6a9aaen jit0731aen jpiy26aen
At Hospice général, we work towards better living together in Geneva Founded in 1535 in Geneva, our institution supports people who, at some point in their lives, need assistance for the necessary time to (re)gain sustainable autonomy. We promote the social and professional reintegration of people receiving social assistance, we welcome and house asylum seekers whom we support in their integration process. Finally, we participate in the fight against the isolation of seniors. We are more than 1,600 employees spread over 60 sites throughout the canton. We support more than 40,000 people. By joining our institution, you will contribute to fulfilling our social mission, rooted in our values of collaboration, respect, commitment, and kindness. In a context where our teams operate in demanding and constantly evolving fields, we are committed to offering them stimulating working conditions: we aim for diversity and inclusion, we value collective intelligence, encourage exchanges and innovation, and promote initiative-taking and experimentation. Job Description
Your missions Reporting directly to the Deputy Director of ISO, you are responsible for managing the Human Resources Service composed of five units. Your main missions are as follows: Provide the necessary expertise to internal partners for user support in an innovative and efficient manner; Promote autonomy and accountability of unit managers and their teams while ensuring the security of business processes and contributing to risk management; Work closely with the AMIG and ASOC functions, as well as with external sector partners to develop effective collaborations that support the beneficiaries of Hg; Contribute to evolving the organisation’s practices and culture. Question the mode of service delivery which will lead to its resizing and adjustment; Collaborate and contribute to the creation of the Health-Social Service and support the change management of your teams attached to it; Manage the units of the Human Resources Service, namely: Investigations and Compliance, which controls the economic and social situation of Hg users, ensures the proper application of social support principles and the correct processing of files administratively and financially. Disputes and Overpayments, which covers amounts owed to Hg and supports staff in establishing reimbursement requests. Support, which assists AMIG, ASOC and ISO staff in their integration into the workplace and in carrying out their daily activities. Health Administration, which manages and coordinates the asylum health network (RSA), ensures the affiliation of Amig beneficiaries under LAMal and the proper granting of health expenses. This unit will be transferred to the Health-Social Service. Actions and Security, which ensures the compliance of social assistance files, risk management, and supports teams in improving processes and collaborations with partners (SCARPA, AI, SAM, Médident system, OCPM, OFP, etc.). Part of the services will be transferred to the Health-Social Service. Your main activities Adjust the strategic orientations, objectives and priorities of the service in view of the upcoming resizing; Ensure and support the implementation of adjustments; Develop management tools, dashboards and performance indicators to measure the effectiveness of the system and support decision-making; Enhance visibility of the services provided by the service; Supervise, motivate and support unit managers and their teams; Ensure coordination and cross-functionality between units and internal and external partners; Manage the administrative, budgetary and qualitative management of the service; Participate in the design and implementation of new projects; Represent the institution with partners and bodies related to your scope; Substitute for the Deputy Director during their absences across all activities. Qualifications
Your profile Bachelor’s degree from a University of Applied Sciences, university or recognised training, supplemented by management training; At least 5 years of proven experience in a managerial position in a socially oriented organisation; Solution and results-oriented; Ability to reconcile risk management, service quality, organisational efficiency and optimisation of human and financial resources; Recognised experience in organisation, process review, continuous simplification of work practices and global vision orientation; Good understanding of the Geneva legal and regulatory framework as well as the cantonal social assistance system; Strong leadership and ability to develop a long-term vision; Dynamic, pragmatic personality, known for consistency and sense of responsibility; Excellent interpersonal skills and communication abilities. Additional Information
We offer you An open and respectful corporate culture; Continuous skills development through an attractive training policy; Career advancement and internal mobility opportunities; Real solutions to promote work-life balance; Numerous cultural and sporting activities to enjoy collectively within the institution. Work rate: 100% Contract type: Permanent Job grade: 23 Start date: As soon as possible Application deadline: 07.08.2026 Our recruitment process It takes place in several stages depending on the type of position, where each step conditions the next: application analysis, telephone interview, recruitment interviews with management and human resources and, if applicable, job test and/or assessment type evaluation for management positions and certain specific roles. Interested in this position? The recruitment service of Hospice général looks forward to receiving your complete application (cover letter, CV, highest diploma obtained, work certificates). For optimisation reasons in application tracking, we invite you to apply only online, in response to a specific job offer. jid67e6a9aaen jit0731aen jpiy26aen
Head of Human Resources Department M/F, 100%, Permanent Contract - Integration Directorate and Opera Arbeitgeber: Hospice général
L'Hospice général à Lancy ist ein hervorragender Arbeitgeber, der sich für das Wohlbefinden und die soziale Integration von Senioren engagiert. Unsere offene und unterstützende Arbeitskultur fördert die persönliche und berufliche Entwicklung, während wir unseren Mitarbeitern die Möglichkeit bieten, einen positiven Einfluss auf das Leben der Teilnehmer zu haben. Zudem profitieren Sie von flexiblen Arbeitszeiten und einem wertschätzenden Team, das Ihre Ideen und Initiativen schätzt.
