Gstaad Palace is hiring through Hosco in Saanen.The Gstaad Palace, with over 90 rooms and suites, 5 restaurants, 2 bars, and a legendary nightclub, is an internationally renowned 5-star luxury hotel. It is owned by the Scherz family and is one of the last traditionally family-run grand hotels - a true landmark of Switzerland.
Your Responsibilities
- Receiving and processing individual and group bookings from inquiry to reservation, in compliance with the standards of “Leading Hotels of the World,” Swiss Deluxe Hotels, and our internal QM
- Ensuring smooth operations in the reservations department
- Providing personalized service to our (international) guests throughout the reservation process
- Entering guest data into the Protel on Premise booking system
- Shared responsibility for current occupancy levels and monitoring of the room budget
- Coordinating various rates and conditions with the reservations manager
- Close collaboration with operational and administrative hotel departments
- Assisting in monitoring our availability on online channels (CRS)
Your Profile
- Youhavecompletedcommercialtrainingoranequivalenteducation
- Youbringatleastoneyearofexperienceinreservationsintheupscalehotelindustry
- Youarealively,well-groomedindividualwhoenjoysguestinteraction
- YouhaveexcellentMSOfficeskills
- Youenjoyworkinginateam
- Youareflexible,resilient,conscientious,detail-andcustomer-oriented
- YoupossessexcellentGerman,French,andEnglishlanguageskills;additionallanguagesarewelcome
Please see the full vacancy for the benefits offered by Gstaad Palace.
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Reservations Agent Arbeitgeber: Hospitaliti
DO & CO ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern im Olympiapark München nicht nur eine attraktive Vergütung und zahlreiche Mitarbeitervorteile wie Jobrad und Urban Sportsclub bietet, sondern auch eine kostenlose kulinarische Verpflegung in unserem Seerestaurant. Die Unternehmenskultur fördert die persönliche und berufliche Weiterentwicklung in einem dynamischen internationalen Umfeld, während regelmäßige Firmenevents und ein abwechslungsreicher Arbeitsplatz im Herzen einer der bedeutendsten Veranstaltungsstätten Europas für ein inspirierendes Arbeitsklima sorgen.