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- Aufgaben: Run night audits, assist at reception, and prepare breakfast for guests.
- Arbeitgeber: Join Hotel Co 51, part of the Marriott family, known for its vibrant hospitality culture.
- Mitarbeitervorteile: Enjoy competitive pay, 28 vacation days, and access to exclusive Marriott discounts.
- Warum dieser Job: Perfect for night owls who love customer service and want to grow in hospitality.
- Gewünschte Qualifikationen: Experience in hospitality is a plus; must speak German and English.
- Andere Informationen: Must have a valid visa to work full-time in Germany; no sponsorship available.
As Night Auditor , you are responsible for running the night audit and making sure that everything is in order for the morning crew. You work during the night and mainly help at the reception, but it is also possible that you support behind the bar and at the (breakfast) buffet.
You start your shift by checking guests in, answering emails and guest inquiries and running all the necessary reports to make sure everything is set for the night audit. In addition, you balance the day’s accounts and manage all bills and payments correctly. You also help cleaning, restocking and preparing the bar and lobby and manage the hotel room inventory for the next day. During the night audit, you conduct a security check to ensure that everything is in place and order and that no disturbance occurs in the hotel.
In the early morning, you prepare the incoming reservations for the day. You print all the necessary lists for housekeeping and breakfast, and you make an End Of Day report for the Assistant Hotel Manager (Assistant Captain). In this report, you give an update about things that happened during the night. After this, you help with preparing and serving the breakfast buffet and assist guests with checkouts. At the end of your shift, you hand over the work to the morning crew, informing them of any outstanding questions or remaining problems.
During the shift, you usually work with one other Night Auditor. In the morning, you hand over the shift to the Front Office Supervisor.
For this position it is mandatory to have an eligible visa to work full-time in Germany: we do not sponsor visas for this role.
What is required?
- Experience in hospitality is a plus
- Good knowledge of customer relations
- Good command of the German and English language
- Independent, helpful and approachable
- Willing to work during night shifts
Growth
At Hotel Co 51, you get the opportunity to follow in-house training programs. There are also promotion and career opportunities in the hotel and within the hotel group, as well as cross-national experience opportunities through transfers.
What we offer:
- An attractive salary above MTV
- Christmas allowance, holiday allowance
- 28 vacation days for associates <36 years
- 30 vacation days for associates >36 years
- 39-hour working hours per week
- Access to Marriott’s Digital Learning Zone and in-house training opportunities
- Access to our Moxy Gyms
- Access to different Rewards Programs by HotelCo51 & Marriott (eg Star of the Quarter)
- Individual development plan with promotion and career path growth opportunities in the hotel and within the hotel group and cross-national experience opportunities through transfers
- Discovery night prior to your start in one of the properties
- Access to Marriott Employee Rates and Marriott Friends & Family rates in Marriott hotels across the world
- Access to corporate benefits discounts
- F&B discounts in the hotels
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Night Auditor Residence Inn Dortmund Arbeitgeber: Hotel Co
Kontaktperson:
Hotel Co HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Night Auditor Residence Inn Dortmund
✨Tip Number 1
Familiarize yourself with the specific duties of a Night Auditor. Understanding the night audit process, including how to balance accounts and prepare reports, will give you an edge during the interview.
✨Tip Number 2
Highlight your customer service skills. Since you'll be interacting with guests during the night, showcasing your ability to handle inquiries and provide assistance will demonstrate your suitability for the role.
✨Tip Number 3
Emphasize your language skills. Being proficient in both German and English is crucial for this position, so make sure to mention any relevant experiences where you've used these languages.
✨Tip Number 4
Show your willingness to work night shifts. Since this role requires working during the night, expressing your flexibility and readiness to take on this schedule will make you a more attractive candidate.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Night Auditor Residence Inn Dortmund
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Night Auditor position. Highlight key responsibilities such as running the night audit, managing guest inquiries, and preparing reports. This will help you tailor your application.
Highlight Relevant Experience: If you have experience in hospitality or customer relations, be sure to emphasize this in your CV and cover letter. Mention specific roles or tasks that relate to the responsibilities of a Night Auditor.
Showcase Language Skills: Since good command of both German and English is required, make sure to mention your language proficiency clearly in your application. If you have any certifications or relevant experiences, include those as well.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working at Residence Inn Dortmund and how your skills align with their needs.
Wie du dich auf ein Vorstellungsgespräch bei Hotel Co vorbereitest
✨Show Your Hospitality Experience
Make sure to highlight any previous experience in hospitality during your interview. Discuss specific roles and responsibilities that relate to the Night Auditor position, such as customer service or managing accounts.
✨Demonstrate Language Proficiency
Since good command of both German and English is required, be prepared to showcase your language skills. You might be asked to answer questions in both languages, so practice common phrases and responses beforehand.
✨Prepare for Night Shift Scenarios
Think about the unique challenges of working night shifts. Be ready to discuss how you would handle situations like guest inquiries at odd hours or managing security checks during the night audit.
✨Ask About Growth Opportunities
Show your interest in career development by asking about in-house training programs and promotion opportunities. This demonstrates your commitment to growing within the company and your enthusiasm for the role.
