ph3bFood Beverage Manager /b /h3 h3Your role /h3 pYou lead all Food Beverage operations across the hotel’s restaurant, bar, breakfast service, room service, and private/banqueting events. You are responsible for the quality, consistency, and commercial performance of the FB offer throughout the season, ensuring every guest experience reflects the warmth and excellence the Schweizerhof is known for. /p h3Your main responsibilities /h3 ul liOversee daily operations across all FB outlets and service periods, coordinating service, kitchen, and stewarding teams. /li liMonitor performance (covers, revenue, costs, guest feedback) and implement corrective actions promptly. /li liDrive concept development, seasonal activations, upselling, and cross-selling to grow FB revenue. /li liManage budgets, forecasting, cost control, purchasing, and inventory with rigorous financial discipline. /li liEnsure full compliance with HACCP, Swiss hygiene standards, and quality requirements.Handle guest feedback, complaints, and VIP requests with professionalism and discretion. /li liLead recruitment, onboarding, training, and development of FB teams adapted to seasonal operations. /li liMaintain optimal staffing levels across high and low season, in line with productivity targets. /li liConduct regular performance reviews and coaching for supervisors and team leads. /li liAct as an ambassador of the Schweizerhof Zermatt and Michel Reybier Hospitality values. /li /ul h3Your profile /h3 ul liProven operational experience in FB management within a quality hotel environment; alpine or resort experience is a strong advantage. /li liBackground in multi‑outlet operations including restaurant, bar, breakfast, room service, and events. /li liSound knowledge of fine dining or premium dining standards; exposure to Michelin‑level operations is a plus. /li liHands‑on leader with a genuine presence on the floor and the ability to inspire and develop a team. /li liSolid financial understanding: budgeting, cost control, forecasting, and purchasing. /li liExcellent communicator across departments, able to work closely with Kitchen, Front Office, and the GM. /li liGuest‑oriented, discreet, detail‑focused, and calm under the pressure of peak season. /li liFamiliar with HACCP and Swiss food safety and hygiene regulations. /li liDegree or diploma in Hospitality Management or equivalent professional experience. /li liFluency in English is required; German and French are an asset. /li liPassionate about alpine hospitality, service culture, and continuous improvement. /li /ul h3Job details /h3 ul libWork location /b 3920 Zermatt (VS) /li libWorkload /b 100% /li libEmployment start /b /li libEmployment duration /b Permanent /li libWork form /b Shift work, Sunday and holiday work, Night work /li libEnglish /b Orally: Good knowledge; Written: None /li libBy email /b /li /ul /p #J-18808-Ljbffr
Food & Beverage Manager
