Instead of a grand driveway, there is a small canopy and a modest wooden door—no sea of flags, but a beautiful brass plaque instead—you could almost miss it. The cozy lobby, welcoming entrance area, and various lounges charm visitors with genuine character. The Monte Rosa takes its guests back to the origins of mountain tourism and is infused with the charm of its founding years, without ever feeling like a dusty museum. There is plenty to dream about; the mirrors have reflected much over the years, yet they remain silent… Introduction “Become part of our story – apply now for the Winter season 2026/27!” TLNT1_CH Your main tasks Prepare and serve alcoholic and non-alcoholic beverages in accordance with hotel standards, recipes, and presentation guidelines. Deliver exceptional, personalized service while creating a welcoming and professional bar experience for guests. Maintain expert knowledge of cocktails, spirits, wines, beers, and premium beverage offerings to provide recommendations. Ensure the bar is fully stocked, clean, organized, and prepared for service at all times. Process guest orders accurately, handle payments, and maintain proper cash handling procedures. Monitor responsible alcohol service and comply with all legal and hotel policies regarding alcohol consumption. Maintain the highest standards of hygiene, sanitation, and food safety in accordance with hotel regulations. Collaborate closely with the restaurant and service teams to ensure seamless guest experiences. Monitor inventory levels, minimize waste, and report stock shortages or equipment issues. Contribute to achieving departmental service, quality, and revenue objectives while maintaining the luxury standards of the hotel. Your profile Previous experience as a bartender or barman in a luxury hotel, fine dining restaurant, or upscale bar. Excellent knowledge of classic cocktails, mixology techniques, wines, spirits, beers, and beverage service. Outstanding customer service and communication skills with a polished, professional appearance. Ability to work efficiently in a fast-paced, high-volume environment while maintaining attention to detail. Strong interpersonal skills with the ability to build rapport with an international clientele. Knowledge of responsible alcohol service, hygiene, and food safety regulations. Basic cash handling and Point-of-Sale (POS) system experience. Ability to work flexible schedules, including evenings, weekends, and public holidays. Fluent in German and English; additional languages are considered an advantage. Bartending certification or hospitality-related qualification is preferred. Benefits Employee, Family Friends room rates and other benefits (e.g., in the many restaurants of MRH-Zermatt SA hotels) Exclusive fitness room available for staff, as well as a wide range of sports activities in Zermatt Access to our pool area during staff swim times Doors open to various courses through a development program, for example with the company Ritzy Discounts on seasonal or annual mountain lift passes with the Zermatt resident card For employees who cannot or do not want to work the full winter and summer seasons in Zermatt, we support them in finding a complementary position together with our partner hotels
Servicebar Staff (H/F) Service Bar Arbeitgeber: Hotel Monte Rosa
Das Monte Rosa ist ein hervorragender Arbeitgeber, der seinen Mitarbeitenden nicht nur eine zentrale Unterkunft im malerischen Zermatt bietet, sondern auch zahlreiche Vorteile wie vergünstigte Zimmerpreise und Zugang zu einem exklusiven Fitnessraum. Die Unternehmenskultur fördert Kreativität und Teamarbeit, während das Entwicklungsprogramm vielfältige Weiterbildungsmöglichkeiten bietet, um die berufliche Entwicklung zu unterstützen. Hier haben Sie die Möglichkeit, in einem inspirierenden Umfeld zu arbeiten, das die Tradition des Bergtourismus mit modernem Komfort verbindet.
