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- Aufgaben: Join us as an Account Executive/SDR/Sales Engineer, managing the full sales cycle and customer relationships.
- Arbeitgeber: HotelFriend is a top SaaS provider revolutionizing the hotel industry with innovative software solutions.
- Mitarbeitervorteile: Enjoy competitive pay, training opportunities, and a dynamic work culture with flat hierarchies.
- Warum dieser Job: Be part of a growth-oriented team that values customer service and offers exciting challenges.
- Gewünschte Qualifikationen: Bring several years of SaaS sales experience, strong communication skills, and a passion for customer success.
- Andere Informationen: Willingness to travel is essential for building personal customer relationships.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
About us:
HotelFriend is a leading provider of SaaS solutions for the hotel industry. Our goal is to provide hotels with modern software solutions that optimize workflows, improve the guest experience and increase revenue potential. With our dedicated team, we specialize in providing innovative products and outstanding customer service that help hoteliers achieve their goals.
Your tasks:
In this versatile role, you will combine the tasks of an Account Executive, Sales Development Representative (SDR) and Sales Engineer. You will be responsible for the entire sales process and support our customers on site.
Account Executive
- Responsibility for the complete sales cycle, from identifying and qualifying leads to closing the deal.
- Maintaining and building long-term customer relationships, identifying customer needs and developing customized solutions.
- Conducting product demos and presentations to demonstrate the added value of our solutions and build trust with customers.
- Processing requests for quotations and negotiating contracts in order to achieve optimum conditions for both sides.
Sales Development Representative (SDR)
- Qualifying leads by targeting and identifying the needs of potential customers.
- Independent planning and implementation of proactive lead generation, both by telephone and via online meetings.
- Preparation and coordination of appointments for demos and presentations to convince potential customers of our SaaS solution.
Sales Engineer
- Assisting with complex technical questions and challenges that potential customers may have.
- Conducting technical demos that provide deeper insights into the functionality and applicability of our software.
- Advice and support with the integration of our software into customers‘ IT systems, including data migration and on-site setup.
Your profile:
- Experience : several years of professional experience in SaaS sales, ideally specializing in the hotel and hospitality industry.
- Customer focus : Passion for excellent customer service and the ability to quickly recognize customer needs and translate them into practical solutions.
- Technical affinity : Good technical understanding, especially in the area of SaaS and cloud solutions; you are able to communicate complex technical details in a simple and understandable way.
- Strong communication skills : Excellent communication and presentation skills in German and English.
- Willingness to travel : You are flexible and willing to travel regularly to customer sites to build personal relationships and provide individual customer support.
What we offer:
- An exciting and varied position in an innovative and growth-oriented company.
- Attractive remuneration with a performance-based component.
- Training opportunities and access to the latest sales tools and CRM systems.
- A positive, dynamic corporate culture with short decision-making paths and flat hierarchies.
If you are a proactive sales expert who appreciates direct customer contact and on-site work and also has experience in the SaaS and hotel sector, we look forward to receiving your application!
Job application:
Are you interested in becoming part of our team and actively contributing to the success story of HotelFriend? Then we look forward to receiving your complete application documents (cover letter, CV and relevant references) at
#J-18808-Ljbffr
Account Executive / Sales Development Representative (SDR) / Sales Engineer Arbeitgeber: Hotelfriend
Kontaktperson:
Hotelfriend HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Account Executive / Sales Development Representative (SDR) / Sales Engineer
✨Tip Number 1
Familiarize yourself with the hotel industry and SaaS solutions. Understanding the specific challenges and needs of hoteliers will help you tailor your approach during interviews and demonstrate your expertise.
✨Tip Number 2
Prepare to discuss your previous sales experiences in detail, especially those related to SaaS. Be ready to share specific examples of how you've successfully closed deals and built long-term customer relationships.
✨Tip Number 3
Practice your presentation skills, as conducting product demos is a key part of this role. Consider doing mock presentations to friends or colleagues to refine your ability to communicate complex technical details clearly.
✨Tip Number 4
Show your willingness to travel by highlighting any past experiences where you've engaged with clients on-site. This demonstrates your commitment to building personal relationships and providing tailored support.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Account Executive / Sales Development Representative (SDR) / Sales Engineer
Tipps für deine Bewerbung 🫡
Understand the Company: Familiarize yourself with HotelFriend and its SaaS solutions for the hotel industry. Highlight your understanding of their products and how they optimize workflows and enhance guest experiences in your application.
Tailor Your Cover Letter: Craft a personalized cover letter that emphasizes your experience in SaaS sales, particularly in the hotel and hospitality sector. Mention specific achievements and how they align with the responsibilities outlined in the job description.
Showcase Technical Skills: In your CV, make sure to highlight your technical affinity and experience with SaaS and cloud solutions. Provide examples of how you've communicated complex technical details effectively to clients.
Prepare for Interviews: Be ready to discuss your proactive approach to lead generation and customer relationship management. Prepare examples of past successes in sales cycles and how you’ve handled technical questions from potential customers.
Wie du dich auf ein Vorstellungsgespräch bei Hotelfriend vorbereitest
✨Understand the SaaS Landscape
Make sure you have a solid understanding of SaaS solutions, especially in the hotel and hospitality industry. Be prepared to discuss how these solutions can optimize workflows and enhance guest experiences.
✨Showcase Your Customer Focus
Prepare examples that demonstrate your passion for excellent customer service. Highlight situations where you identified customer needs and successfully translated them into practical solutions.
✨Demonstrate Technical Affinity
Be ready to explain complex technical concepts in simple terms. You might be asked to conduct a mock demo or answer technical questions, so practice articulating the functionality of SaaS and cloud solutions.
✨Prepare for Role-Specific Scenarios
Since this role combines various responsibilities, think about how you would handle different scenarios as an Account Executive, SDR, and Sales Engineer. Prepare to discuss your approach to lead generation, customer relationship management, and technical support.
