General Manager (m/w/d)

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Responsibilities

1. Strategic and operational responsibility for the Hotel Dorint Am Main Taunus Zentrum to ensure smooth operations.
2. Leading and developing managers, fostering a positive corporate culture and high guest satisfaction.
3. Implementing and monitoring budget, revenue, and profit targets.
4. Analyzing operational performance using KPIs and implementing measures for efficiency and profitability.
5. Developing and implementing sales, marketing, and revenue management strategies with central teams.
6. Ensuring compliance with brand standards, legal regulations, and internal policies.
7. Building and maintaining relationships with owners, investors, and stakeholders.
8. Conducting regular meetings and audits to maintain quality and standards.
9. Identifying market trends and growth opportunities.
10. Planning and executing training and development programs for hotel staff.
11. Supporting recruitment and onboarding of new employees.
12. Coaching and mentoring leadership staff.
13. Assisting various departments during bottlenecks.
14. Representing other leadership in their absence.
15. Managing customer and supplier relationships.
16. Participating in networking events and conferences.

Candidate Profile

• Degree in hotel management, tourism management, business administration, or similar in hospitality (e.g., hotel specialist with further training).
• Several years of experience in senior hospitality roles (e.g., hotel manager, operations manager).
• Experience with budgeting, finance, and revenue growth.
• Knowledge of hotel software systems (PMS, channel managers, revenue tools).
• Ability to lead and motivate large teams.
• Skills in employee development and conflict resolution.
• Promoting a positive company culture and excellent guest service.
• Coordination of multiple departments and tasks.
• Efficient time management under pressure.
• High empathy for guest needs and complaint management.
• Strong communication skills.
• Willingness to work weekends and holidays.
• Handling stressful and challenging situations.
• Interest in new technologies and trends in hospitality.
• Promotion of sustainability initiatives.

What We Offer

• Permanent employment contract.
• Tariff-based salary.
• Vacation & Christmas bonuses.
• An extra day off on your birthday.
• Free employee meals.
• Allowance for asset-building benefits after one year.
• Free work clothing and cleaning.
• Consideration of work-life balance.
• Use of our fitness room in free time and on weekends.
• Staff rates on stays and F&B in over 190 HR Group hotels.
• Family & Friends Rate.
• Personal and professional development programs.
• Referral bonuses.
• Regular social events.
• Cross exploration opportunities within the company.
• Unlimited shopping benefits with

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