Senior Account Manager (all genders)

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HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers\‘ expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS\’s exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

BUSINESS UNIT

At HRS, we are redefining the way we work within our Business Unit Enterprise Soultions by organizing our business around industry-specific verticals. This structure enables us to deliver deeper value to our clients, foster closer relationships, and drive scalable, innovative solutions globally – from acquisition through to delivery.

By aligning teams around key industries such as Automotive, Manufacturing, Energy, or Financial Services, we combine deep sector expertise with functional excellence. This approach empowers our people to make smarter decisions, learn faster, and collaborate more effectively — all while staying laser-focused on delivering outcomes tailored to our customers’ unique needs.

If you’re eager to work in a focused, collaborative, and fast-moving environment — and want to shape the future of enterprise sales through specialization — then this role is made for you.

POSITION

As a Senior Account Manager (all genders), you will be the trusted partner to our top-tier corporate customers within a specific industry vertical. Working closely with a dedicated team focused on the same vertical, you will develop deep expertise in the unique travel needs of your customers and deliver tailored HRS solutions that maximize business value and enhance traveler satisfaction.

CHALLENGE

• Drive revenue growth within our enterprise customer base by deeply understanding their strategic business travel needs and optimizing the use of our HRS solutions.
• Establish high-impact relationships with cross-functional stakeholders in key vertical markets, positioning the company as a trusted partner and accelerating value delivery across accounts.
• Ensure timely and successful delivery of HRS solutions that are tailored to industry-specific needs and aligned with the customer’s strategic objectives.
• Lead implementation of new customer projects and ensure smooth daily operations across all accounts, with a focus on aligning delivery with industry best practices and vertical-specific expectations.
• Manage local account negotiations and uncover new ways to optimize clients’ travel processes within their vertical, strengthening relationships and expanding revenue contribution.
• Provide clear, timely progress reports on initiatives to internal and external stakeholders, supporting cross-functional collaboration and vertical market execution
• Track key performance indicators and usage behavior across accounts, using data to uncover vertical-specific opportunities for expansion and strategic support.
• Elevate organizational impact by embracing ownership of evolving customer needs and identifying innovative ways to contribute value aligned with business and industry goals.
• Ensure day-to-day delivery of exceptional client service, fostering satisfaction and long-term loyalty across a portfolio of accounts within targeted industry sectors.
• Serve as a key bridge between clients and cross-functional teams, partnering closely with international counterparts to manage complex, vertical-aligned global rollouts.

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH…

• Several years of experience in enterprise account management or consultative sales within B2B industries
• Advanced analytical skills with the ability to interpret complex data sets, draw actionable insights, and leverage CRM systems for effective account management.
• Excellent communication, presentation, and influencing skills at all organizational levels, including executive and C-Level, with strong stakeholder management capabilities.
• Proven track record in delivering client-focused solutions tailored to customer needs and/or industry-specific challenges.
• Demonstrated ability to manage multiple concurrent projects with meticulous attention to detail and deadline adherence.
• Excellent listening, negotiation, and presentation skills, supported by superior verbal and written communication.
• Bachelor’s degree in a relevant field or equivalent professional experience
• High self-motivation and a results-driven mindset, thriving in fast-paced, performance-driven environment
• Strong critical thinking and problem-solving abilities to address complex challenges efficiently
• Proven ability to manage time and projects effectively while proactively identifying opportunities for process improvement.
• Fluency in German and English, both spoken and written

PERSPECTIVE

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.
Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

LOCATION, MOBILITY, INCENTIVE

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.

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