Client Lifecycle Management Analyst in Genève

h3The opportunity /h3pBeing part of HSBC in Switzerland, you’ll help evolve and grow our business. /ppThe Client Lifecycle Management Analyst is responsible for managing all Client Lifecycle Management tasks related to Customer life cycle events. Are you interested? Do you have proven working knowledge of AML, regulatory compliance and controls within the Swiss Private Banking or financial services industry? Do you enjoy being part of a cohesive team? /ph3What You Will Do /h3pThe Client Lifecycle Management Analyst is responsible for managing all Client Lifecycle Management tasks related to Customer life cycle events. /ppFor all types of risks levels to meet applicable legal, regulatory requirements as well as HSBC policies and procedures (Customer Due Diligence (CDD), Anti-Money Laundering (AML) and Sanctions), He/She will have to depending on the assigned pool of activities (Onboarding / CDD Modification / Periodic and Event Driven Reviews (PEDR)). /pulliOnboarding: Analyse, validate and ensure Customer Onboarding: perform documentation review (banking forms, CDD documentation, corroboration), Know Your Customer (KYC) /Know Your Transactions (KYT) information, screening activities /liliCDD Modification: Analyse, validate and register all the Account modifications (CDD / Tax (FATCA / QI / US Person Policy) and CRS): perform input on structure update, person creation, documents registration, blocking / unblocking account activity and Customer Data Management /CDM) issue creation/update within the systems /liliPEDR: Complete and manage trigger events, periodic and event driven reviews: perform due diligence activities on KYC/KYT information, Account Activity Review and conduct screening activities /li /ulpThis person will deliver consistent and practical end-to-end operational support to client facing teams, providing first-class client experience to both internal (client facing) and external clients, ensuring compliance with internal and external guidelines and regulations for this key client stage. He/She will report to CLM. Production Lead. /ph3In This Role You Will /h3ulliProvide advisory and operational support to front office staff for all new or existing to bank customers CLM activities, meeting the following objectives: /liulliDirect client engagement /liliCustomer Onboarding /liliCDD modification management /liliPEDR overdues within threshold /liliQuality metrics within thresholds /liliAdherence to CDD guidelines and risk appetite /liliAssess whether such clients match the risk appetite of the Group and the Bank /liliPreserve the reputation of the HSBC Group and protect the Bank from a possible financial crime exposure. /li /ulliDrive the client experience efforts in line with CLM’s client experience strategy focusing on working proactively supporting the FO managing existing clients in a cohesive and meaningful manner. /liliMaintain highest standard of excellence in client service across the team and with individual portfolio through a range of initiatives. /liliDeliver consistent fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets. /li /ulh3You Should Apply If You Have /h3ulliKnowledge of EUNINT and/or MENA markets specifies from a KYC/KYT perspective /liliStrong proven working knowledge of AML, regulatory compliance and controls within the Swiss Private Banking or financial services industry /liliMinimum of a B.A. degree or relevant work experience /liliExperienced in due diligence activities (screening and researches) /liliAML certifications (i.e: ACAMS or Vision Compliance or similar) /liliExperienced in due diligence activities (screening and researches) /liliExcellent communication skills /liliExperienced in roles involving client facing activities (i.e: meetings) /liliCan-do and problem solving attitude /liliAt ease under pressure and demonstrating good resilience /liliStrong teamwork initiative /liliAbility to work professionally with all levels of staff and management /liliSkilled IT user with a capacity to adapt to new or complex tools and use efficiently all usual software suit (Excel, Word, Access, Outlook, etc.) /liliDue to immigration restrictions in Switzerland we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit /li /ulh3What You’ll Get In Return /h3pNot only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits: /pulliHealth meal allowance, public transport or (e-)bike allowance. /liliDays off for key events (weddings, moving house, adoption). A one-time marriage or registering of a "Civil Partnership" grant. One-time premium for birth or adoption, as "gift" or "voucher. 4 weeks’ paternity leave 26 weeks’ maternity leave . /liliEmergency Childcare with the Red Cross, free of charges for HSBC employees. /liliPurchased holidays scheme, unpaid leave, sabbatical, Volunteering Leave. /liliAccident insurance (private coverage) paid by the Employer, attractive Pension Scheme. /liliVarious sports and leisure activities organised by the employees for the employees. /liliThe Bank offers to the employees and their family members specialised free, confidential service to help them deal with any personal problems – either at work or at home. Unlimited telephone consultations services available 24/7. /liliYou’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices. /liliYou’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests. /li /ulpWe’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University. /ppYou can work your way and will have a say in when, where and how you and your team flexibly work together. /ppHSBC has been certified “Top Employer 2026” in Switzerland. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in Switzerland. /ppAt HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible. /ppAs a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. /ppHSBC is a signatory company of the Advance Charter. This Charter is a commitment towards gender equality in business and hence a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent. /ppBeing open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. /ppIf you have a need that requires accommodations or changes during the recruitment process, please let us know. /ppHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. /ppPersonal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /ppWithin HSBC in Switzerland all internal candidates from Group and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the role. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis. /ppbFor further information on building your career at HSBC, please visit: /b /p #J-18808-Ljbffr