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Für Unternehmen - At the beginning, you will clarify with the customer when they would like to start the project, in which order they would like to establish the possible improvements in their HR management with our software and what needs to be prepared. They tend to underestimate the preparation …
- In regular meetings, you discuss the progress of the project with the customer and their implementation partner, keep an eye on everyone completing their to-dos, point out milestones and offer your support with change management.
- If the customer or partner doesn\’t get things moving, you escalate to management level so that we can make progress.
- To the point: You make sure that the full potential of improvements reaches the customer.
- So if you want a lot of creative freedom, a lot of communication and customers who would love to fall around your neck again and again with gratitude, then this is the job for you.
- You have several years of professional experience as a success manager, as a project manager of complex projects or were a (key) account manager.
- You are already familiar with HR administration processes.
- Your dialogue partners on the customer side are often from the management level. Do you have what it takes? And are you eloquent too? Then it fits.
- You\’ve been in the job for a while and would describe yourself as a seasoned person who gets straight to the point.
- Your degree is not so important to us. What counts for us is experience, standing, eloquence and, of course, your ability to empathise.
- You will receive structured, personalised onboarding.
- You deal with exciting customers from all over the world – from Edeka and Porsche to a Hollywood film production company. Do we need to say more?
- Your workplace is in an old loft with a Silicon Valley start-up atmosphere.
- You have variety and you can really make a difference with your customers.
- Right from the start, we plan your specific further development with you – in written and sustainable form.
- You can look forward to an attractive salary package with financial participation in the company\’s success, which is paid out every quarter.
- Several times a year you will be travelling with us to the major Microsoft conferences – in Las Vegas, New York, Singapore, Toronto, Orlando, Barcelona, Munich, etc.
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Customer Success Manager (m/f/d) Arbeitgeber: Hubdrive
Als Arbeitgeber bieten wir Ihnen die Möglichkeit, in einem dynamischen und kreativen Umfeld zu arbeiten, das von einer inspirierenden Loft-Atmosphäre geprägt ist. Unsere Unternehmenskultur fördert offene Kommunikation und kreative Freiheit, während Sie mit namhaften Kunden wie Edeka und Porsche zusammenarbeiten. Zudem unterstützen wir Ihre berufliche Weiterentwicklung durch maßgeschneiderte Wachstumschancen und ein attraktives Gehaltspaket mit vierteljährlicher Gewinnbeteiligung.
Kontaktperson:
Hubdrive HR Team
