Senior Account Manager (Brand) (all genders)

Overview

We’re looking for a Senior Account Manager (SAM) who can lead the charge on brand identity and brand activation projects. You’ll be the go-to partner for our clients from strategy through to execution, steering strategy, driving delivery, and keeping the work sharp, on time, and unforgettable.

As a SAM, you’ll balance strategic thinking with hands-on project management. You’ll translate business and cultural insights into creative opportunities, guide multidisciplinary teams, and ensure projects land with precision—whether developing a new brand identity or bringing a campaign to life through an activation.

Responsibilities

• Own the relationship — be the trusted voice clients turn to.
• Lead the work — from new brand worlds to activations that demand attention.
• Keep it moving — run timelines, budgets, and teams with precision.
• Push the thinking — bring insights that make creative braver and smarter.
• Grow the account — spot opportunities to scale identities and amplify activations.
• Elevate the team — mentor juniors, inspire peers, and keep collaboration flowing.
• Act as the primary point of contact for clients on brand identity and activation projects.
• Build and nurture strong, trust-based client relationships.
• Anticipate client needs and position HY.AM as a strategic partner, not just an executional agency.
• Lead the end-to-end delivery of projects including brand identities, campaigns, and brand activations.
• Translate client briefs into clear, actionable internal direction.
• Oversee timelines, budgets, and resources across multiple projects.
• Ensure all outputs meet HY.AM’s standards for creative quality and cultural relevance.
• Work closely with Strategy, Creative, and Production teams to connect client objectives with bold creative solutions.
• Provide context and insights that help teams deliver brand identities and activations with impact.
• Contribute to workshops, presentations, and pitches with strategic and commercial input.
• Manage account budgets and profitability.
• Identify growth opportunities within existing accounts, from expanding identity rollouts to scaling activations.
• Support in new business opportunities, contributing to proposals and pitches.
• Mentor and guide Account Executives/Managers on client service and project delivery.
• Foster collaboration and positive energy within the team, balancing client needs with creative ambition.

Qualifications

• 4–6 years of account management experience in a creative/brand/design agency.
• Proven experience managing brand identity and/or brand activation projects end-to-end.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Excellent communication and presentation abilities—confident in client-facing moments.
• A commercial mindset: comfortable with budgets, scopes, and growth opportunities.
• Curiosity for culture and love for brand, design, and storytelling.
• Fluent in English and German (spoken and written).

Why HY.AM

• Work with ambitious, culture-shaping brands in fashion, lifestyle, and sports.
• Lead projects that push boundaries. From launching new identities to brand experiences that people talk about.
• Be part of a team that’s collaborative, bold, and always pushing forward.
• Room to grow as we build the leading social-first creative agency in Germany.

What we offer

• Room to Create: A dynamic environment full of challenges, where your ideas can shine. Experiment, push boundaries, and bring fresh perspectives to life as you help shape brands and campaigns that move people and culture.
• A Team That Gets It: Join a youthful, diverse team that values collaboration, embraces flat hierarchies, and makes decisions fast.
• Big Names, Big Projects: Work with iconic brands like Hugo Boss, Adidas, and Goldwell on global campaigns that set trends and turn heads.
• Growth on Your Terms: From self-directed learning time and access to top industry resources to conferences and workshops—we’ve got the tools to help you level up your game.
• Work Your Way: A hybrid setup that combines home office flexibility (we’ve got you covered with the gear you need) and an inspiring studio in the heart of Mitte, Berlin.
• Perks That Matter: Employee bonuses, a yearly BVG ticket, Urban Sports Club membership, and a dedicated learning budget to fuel your passions—because we care about more than just your work.
• Beyond the Office: From European off-site trips to team dinners and creative hangouts, we make sure work feels just as exciting as the ideas we bring to life.
• All the Extras You Love: Free merch, team activities, and more—you’ll feel the HY.AM spirit every day.

About us

Hey, we’re HY.AM—an independent creative studio born in Berlin. We’re all about blending culture, communication, and tech to create work that doesn’t just stand out—it makes an impact.

Whether we’re crafting bold identities or launching global campaigns, our focus is simple: connect brands with audiences in ways that feel real, fresh, and exciting. From lifestyle and fashion to beauty and sports, we partner with brands to shape what’s next.

Curious about what we’re up to? Check out our work at hyam.de. If you’re ready to make your mark in the world of creative social media, we want to hear from you.

Ready to build the future with us? Apply now!