front office teamleader

Summary

Your tasks

• Responsibility for the smooth run of the reception and an optimal telephone service
• Welcome and care of guests
• Review of reservations, arrival check and preparation of guest lists
• Posting of settlements
• Management of the cash register including the preparation of daily statements
• Representation of the Night Manager

Qualifications

Your background

• Knowledge of the upscale hotel industry
• Experience in an equivalent position in the luxury hotel industry
• Organizational talent and very good IT skills
• Outstanding commitment, willingness to provide service and great interest in a team-oriented way of working
• Very good German and English skills, other foreign language skills are an advantage
• Experience with OPERA is an advantage