The Role The IT Asset Specialist is primarily responsible for managing the end-to-end lifecycle of hardware assets, including tracking inventory, locating missing assets, optimizing costs, and supporting IT policies and governance.
Responsibilities
Tracks, maintains, and reports accurate records of assets throughout their lifecycle to support decision-making and compliance
Collaborates with Management, vendors, and Legal teams to support asset acquisition, maintenance, and disposal. Triage tickets to appropriate support groups, including proper escalation of Major Incidents
Reports and communicates asset performance, risks, and recommendations to leadership or clients.
Manage accuracy of Stock Rooms and update management on inventory requirements
Provide frontline technical support by diagnosing, troubleshooting, and resolving hardware, software, and peripheral issues for end users to keep their workstations operational.
Qualifications Experience Required
3+ years of progressive experience in IT service management
Shows high proficiency in technology and data analytics tools used for asset tracking, reporting, and performance optimization
Exhibits strong communication and stakeholder management skills to clearly explain strategies, risks, and results to clients and leadership
Strong understanding of ITIL frameworks and best practices;
ITIL certification (v3 or v4) is highly desirable
Proven ability to develop and execute strategies that integrate automation and emerging technologies to improve customer experience and operational efficiency
Experience developing and implementing strategic initiatives to improve customer satisfaction and operational efficiency
Experience Preferred
Experience with ticketing management systems (ServiceNow preferred)
Experience with active directory or an Identity Management System (Omada)
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Compensation Salary range: $60,800 - $70,000.
Location: Chicago, IL, US.
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It Asset Management Specialist - $60,800 - $70,000 A Year in Kloten Arbeitgeber: Hyatt
Hyatt ist ein hervorragender Arbeitgeber, der eine Kultur des Miteinanders und der Fürsorge pflegt, in der Kollegen wie Familie behandelt werden. Mit einem starken Fokus auf persönliche und berufliche Entwicklung bietet Hyatt nicht nur attraktive Vergünstigungen wie kostenlose Übernachtungen in Hotels weltweit, sondern auch flexible Arbeitsmodelle, die eine ausgewogene Work-Life-Balance unterstützen. Die Möglichkeit, Teil eines dynamischen Teams zu sein, das leidenschaftlich daran arbeitet, unvergessliche Erlebnisse für Gäste zu schaffen, macht Hyatt zu einem idealen Arbeitsplatz für alle, die eine sinnvolle und erfüllende Karriere im Gastgewerbe anstreben.
