ppEmployment Type:Permanentbr/Contract Duration: /p h3Why you will love working here /h3 pAt IATA, we represent over 350 airlines worldwide, striving to makeaviation safer, smarter, more sustainable, and inclusive. /p ul libOur Values /bare not just words on a page - they are the energy behind everything we do: bONE IATA /b- We collaborate across teams,bTRUSTED /b-We do the right thing,bINNOVATIVE /b-We make tomorrow better,bINCLUSIVE /b-We embrace diverse perspectives. /li liWith over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. /li liDiversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. /li liWe encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. /li liWe promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off! /li /ul h3About the team you are joining /h3 pReporting to the Head,Airline Commercial Systems, you will be a member of the IATADistribution Team.br/TheIATADistributionTeam isresponsible for supporting the industry’s transformation to 100%Offers Orders, enabled by IATA standards including NDC and ONE Order.Part of IATA Modern Airline Retailing (MAR) initiative, the team seeks to deliver customer‑centric retailing(personalization, seamless experiences) while transitioning the industry beyondlegacy artifacts (PNR, e‑ticket, EMD).br/Yourrolewillbeto manage the activities related to Offers Orders transformationwith airlines. This will include liaising with the standards development team, drivingindustry awareness activities (webinars, events, campaign), supporting airlinesimplementation and providing industry best practices. /p h3What your day would be like /h3 ul liLead coordination and delivery of the annual IATA Offers Orders Forum, including agenda development, speaker management, moderation, and follow-up actions /li liServe as the primary IATA focal point for airlines implementing Offers Orders solutions with technology providers /li liContribute to IATA Retailing Consortium capturing implementation lessons learned and developing industry best practices /li liOrganize and facilitate workshops focused on Offers Orders transformation, implementation approaches, business process changes, and transition planning /li liEngage with airlines, vendors, and implementation partners to monitor industry progress and identify common challenges /li liCollect implementation feedback and collaborate with IATA standards groups to improve the quality, usability, and adoption of Offers Orders standards /li liMaintain close coordination with the Passenger Standards Conference (PSC) to track standards development /li liSupport the annual industry survey and maturity assessment of “Order as the Master Record” adoption /li liProduce implementation insights, adoption reports, and recommendations to accelerate industry transformation /li liSupport IATA's strategic initiatives related to the future evolution of airline retailing, including emerging opportunities enabled by Agentic AI /li /ul h3We would love to hear from you if /h3 ul liUniversity degree in Business, Information Systems, Engineering, Aviation Management, or a related discipline /li li8+ years of experience in airline commercial systems, distribution, reservations, digital transformation, revenue management, passenger airline IT /li liStrong understanding of airline commercial Offers Orders processes and standards, including dynamic offers, order management, servicing, settlement, delivery, and revenue accounting /li liAbility to facilitate industry discussions, including engagement with senior airline executives, technology providers, and industry stakeholders /li liExperience working independently in a highly international environment and publishing best practices will be an asset /li /ul pTravel Required: Yes (10%) /p /p #J-18808-Ljbffr
Senior Manager, Airline Retailing in Genève Arbeitgeber: IATA Consulting
IATA ist ein hervorragender Arbeitgeber, der über 350 Fluggesellschaften weltweit vertritt und sich für eine sichere, intelligente und nachhaltige Luftfahrt einsetzt. Mit einem starken Fokus auf kontinuierliches Lernen, Vielfalt und Inklusion bietet IATA nicht nur flexible Arbeitsmodelle, sondern auch zahlreiche Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung. Die Unternehmenskultur fördert Zusammenarbeit und Innovation, während die Mitarbeiter durch großzügige Familienrichtlinien und die Möglichkeit, sich in der Gemeinschaft zu engagieren, unterstützt werden.
