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- Aufgaben: Join us as a Senior z/OS Infrastructure Performance Consultant, supporting pre-sales and consulting activities.
- Arbeitgeber: IBM is a leader in AI-driven software solutions, enhancing business operations with intelligence.
- Mitarbeitervorteile: Enjoy a full-time role with opportunities for remote work and professional growth.
- Warum dieser Job: Make an impact by optimizing performance and preventing service disruptions in IBM Z environments.
- Gewünschte Qualifikationen: 10+ years of experience in performance analysis and strong communication skills are required.
- Andere Informationen: Work in a collaborative team environment focused on innovative AIOps solutions.
Das voraussichtliche Gehalt liegt zwischen 72000 - 84000 € pro Jahr.
Your Role and Responsibilities
PURPOSE:
Senior z/OS Infrastructure Performance consultants at IBM support pre-sales, post-sales and consulting activities for the IBM Z IntelliMagic Vision for z/OS performance analysis software solution. The particular roles and responsibilities will vary depending on the individual’s skills and the business requirements at any particular time.
ESSENTIAL DUTIES, RESPONSIBILITIES & OUTCOMES:
- In support of sales cycles: Conduct technical aspects of discovery calls, conduct software demonstrations, lead technical aspects of software Proof of Concepts, support all technical aspects of the pre-sales processes.
- Support the data collection process and/or installation of software for onsite or SaaS implementations.
- Provide technical account ownership to assigned accounts support all technical aspects of the account.
- Provide performance analysis of z/OS Systems, DB2, CICS, MQ, WAS, TCP/IP, Disk, Replication or Tape.
- Consult with assigned prospects and customers to determine performance requirements, processes, analysis, make recommendations, etc.
- Work with the development teams to communicate assigned customer and prospect requirements.
- Provide level 2-3 product technical support for assigned customers as needed.
- Provide technical marketing content as assigned such as white papers, webinars and technical blogs.
- Pro-actively identify potential performance issues.
- Identify z/OS Systems efficiency opportunities as required per contract.
- Develop remediation plans to address performance issues.
- Train customers on IntelliMagic products and performance best practices.
- Create product installation guides, white papers, and contribute to technical blogs.
- Work with the larger team to creatively solve technical and process related challenges in support of customer requirements.
Introduction
The team your are joining consults with customers to leverage our unique AIOps solutions to provide meaningful insight into the performance of hardware, middleware, and applications in IBM Z environments. IBM Z IntelliMagic Vision for z/OS empowers mainframe sites to prevent service disruptions before they occur and utilize measurement data insights to lower costs and optimize business applications.
Required Technical and Professional Expertise
- 10+ years of experience with performance analysis using RMF and SMF data for key areas of the z/OS infrastructure.
- Knowledge of RMF and SMF performance record types and data collection processes.
- Knowledge of z/OS Systems, Disk, Tape, Network TCP/IP, zOS Connect, MQ, DB2, CICS.
- Excellent written and oral communication.
- Listening effectively.
- Problem solving.
- Deductive and inductive reasoning.
- Customer service.
Required Education
Bachelor\’s Degree
Preferred Education
Master\’s Degree
About Business Unit
IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.
Country/Region
Germany
State / Province
Baden-Württemberg
City / Township / Village
Boeblingen
IBM Business Group
Software
Primary job category
Software Development & Support
Secondary Job Category
Software Engineer
Role ( Job Role )
Software Architect
Employment Type
Full-Time
Contract type
Regular
Travel Required
Up to 20% or 1 day a week
Company
(0161) IBM Deutschland Research & Development GmbH
Is this role a commissionable/sales incentive based position?
No
ERBP
Yes
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Senior z/OS Infrastructure Performance Consultant (f/m/x) Arbeitgeber: IBM
Kontaktperson:
IBM HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Senior z/OS Infrastructure Performance Consultant (f/m/x)
✨Tip Number 1
Fokussiere dich auf deine Erfahrung mit RMF und SMF Daten. Bereite konkrete Beispiele vor, wie du diese Tools in der Vergangenheit genutzt hast, um Performance-Probleme zu identifizieren und zu lösen. Das zeigt dein tiefes Verständnis für die z/OS Infrastruktur.
✨Tip Number 2
Netzwerke mit Fachleuten aus der IBM Z Community. Besuche relevante Konferenzen oder Webinare, um Kontakte zu knüpfen und mehr über aktuelle Trends und Herausforderungen im Bereich z/OS Performance zu erfahren. Diese Verbindungen können dir wertvolle Einblicke geben und deine Bewerbung stärken.
✨Tip Number 3
Bereite dich darauf vor, technische Präsentationen zu halten. Übe, wie du Software-Demonstrationen und Proof of Concepts effektiv präsentieren kannst. Deine Fähigkeit, komplexe technische Informationen klar und überzeugend zu kommunizieren, wird entscheidend sein.
✨Tip Number 4
Zeige deine Problemlösungsfähigkeiten durch Fallstudien oder Beispiele aus deiner bisherigen Arbeit. Sei bereit, spezifische Situationen zu diskutieren, in denen du proaktiv Performance-Probleme identifiziert und Lösungen entwickelt hast. Dies wird deine Eignung für die Rolle unterstreichen.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Senior z/OS Infrastructure Performance Consultant (f/m/x)
Tipps für deine Bewerbung 🫡
Understand the Role: Familiarize yourself with the specific responsibilities and requirements of the Senior z/OS Infrastructure Performance Consultant position. Highlight your relevant experience in performance analysis and technical consulting.
Tailor Your CV: Customize your CV to emphasize your 10+ years of experience with RMF and SMF data, as well as your knowledge of z/OS systems and related technologies. Make sure to include any relevant projects or achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Discuss how your background aligns with IBM's goals and how you can contribute to their AIOps solutions.
Showcase Technical Expertise: In your application, provide examples of your experience with performance analysis, customer service, and technical support. Mention any relevant certifications or training that demonstrate your expertise in the field.
Wie du dich auf ein Vorstellungsgespräch bei IBM vorbereitest
✨Understand z/OS Performance Analysis
Make sure you have a solid grasp of performance analysis using RMF and SMF data. Be prepared to discuss your experience with these tools and how you've applied them in previous roles.
✨Showcase Your Communication Skills
Since excellent written and oral communication is crucial for this role, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in a way that is easy to understand.
✨Demonstrate Problem-Solving Abilities
Be ready to share examples of how you've identified and resolved performance issues in the past. Highlight your deductive and inductive reasoning skills during the interview.
✨Prepare for Customer Interaction Scenarios
As customer service is key, think of scenarios where you've consulted with clients to determine their performance requirements. Be prepared to discuss how you would approach training customers on IntelliMagic products.
