pAn innovative deep-tech company developing next-generation photonic integrated circuits (PICs) is looking for a Photonics Account Manager to become a key link between its customers, technical teams and operations. /p pThis is a highly collaborative role focused on owning the customer journey from project onboarding through delivery and long-term account development. You’ll ensure customers have clear visibility of project progress while coordinating internally to keep complex technical programmes moving. /p h3What you'll do /h3 pYou’ll take ownership of major customer engagements, from project kick-off and design submission through technical reviews, production runs, shipment, invoicing and after-sales support. Acting as the primary customer-facing contact, you’ll coordinate with RD, engineering and operations teams to track deliverables, resolve open items and ensure customers are kept informed throughout the process. You’ll also help build scalable customer processes, improve internal workflows and maintain accurate CRM and customer data. Alongside managing existing relationships, you’ll develop trusted connections with technical and programme leaders, represent the business at industry events and contribute to growing its international customer network. /p h3What you'll bring /h3 ulli3–7 years' experience in technical sales, account management, customer success or project/programme management. /liliExperience within photonics, semiconductors, foundries or contract manufacturing is highly desirable. /liliA Master's or PhD in Photonics, Engineering, Physics or a related technical discipline. /liliSufficient technical understanding to engage confidently with engineering teams and understand concepts such as DRC, insertion loss and fabrication yield. /liliExceptional organisational skills and the ability to manage multiple complex customer engagements simultaneously. /liliStrong customer communication skills and the ability to translate technical information into clear updates. /liliExcellent collaboration and stakeholder-management skills, with the ability to influence across teams without direct authority. /liliA proactive, adaptable approach and the resilience to thrive in a fast-moving start-up environment. /liliFluent English; additional European or Asian languages are a plus. /liliWillingness to travel internationally and occasionally work outside standard European office hours to support global customers. /li /ul pYou’ll join an ambitious deep-tech business working at the forefront of photonic integrated circuit manufacturing, with the opportunity to play a visible role in shaping its customer experience and commercial growth. /p h3You'll get: /h3 ulliCompetitive compensation and benefits /liliEmployee stock option plan /liliFully covered pension contribution /liliInternational exposure and customer travel /liliThe opportunity to work with cutting-edge photonics technology /liliA collaborative, entrepreneurial environment where your contribution can directly shape the company's growth /li /ul #J-18808-Ljbffr
Account Manager - Photonics Arbeitgeber: IC Resources
Unser Unternehmen ist ein hervorragender Arbeitgeber, der Ihnen die Möglichkeit bietet, in einem dynamischen und technisch anspruchsvollen Umfeld zu arbeiten. Hier können Sie Ihre Fähigkeiten als ASIC Project Manager voll entfalten, während Sie eng mit talentierten Ingenieurteams zusammenarbeiten und an innovativen Projekten mitwirken. Wir fördern eine offene und kollaborative Unternehmenskultur, die auf kontinuierliches Lernen und persönliche Entwicklung abzielt, und bieten Ihnen die Chance, aktiv zur Gestaltung unserer wachsenden Organisation beizutragen.
