Director Account Management (all genders) - UK or Germany based

Director Account Management (all genders) – UK or Germany based

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Job Overview

At Icertis, we are powering contract intelligence to transform how companies manage and unlock value from their contracts. As a Director of Account Management, your role will involve driving expansion and growth within existing accounts by understanding customer needs and demonstrating how Icertis’s Contract Intelligence solutions can deliver measurable success. Your focus will be on increasing adoption, maximizing usage, and driving product expansion through relationship-building and strategic value-selling techniques. You will sell Icertis opportunities, leverage internal teams, and navigate competitive opportunities to ensure consistent growth.

This position can be based anywhere in Germany or within a commutable distance to central London. In London, the office is visited a few times per week. This role does not include people management responsibilities.

Responsibilities

1. Drive Revenue Growth: Identify and capitalize on upselling and cross-selling opportunities within existing accounts, emphasizing the strategic value of Icertis’s solutions to expand product usage and increase ARR. Confidently sell the value of Icertis and utilize all resources to succeed in competitive opportunities.
2. Build Strategic Partnerships: Develop and maintain trust-based relationships with key stakeholders, from individual contributors to C-level executives, to ensure long-term customer retention and growth. Access decision-makers directly and through the Icertis team.
3. Ensure Customer Success: Collaborate with internal teams (Customer Success, Professional Services, Engineering, Marketing) to meet KPIs, drive adoption, and expand account value. Utilize the full spectrum of Icertis resources to deliver value.
4. Leverage Customer Insights: Understand evolving business needs through customer collaboration and work with product management to identify new solution opportunities that deliver value. Effectively sell tailored Icertis solutions based on these insights.
5. Lead Strategic Initiatives: Drive strategic discussions with customers, aligning Icertis’s offerings with their long-term goals and positioning our solutions as essential to their success.

Qualifications

• Experience in enterprise software sales or account management, especially in SaaS environments.
• Proven success in value-based selling, upselling, and cross-selling leading to revenue growth.
• Ability to manage complex sales cycles and uncover new opportunities within existing accounts.
• Experience managing large, Fortune 500 client engagements, driving long-term growth, and ensuring strategic alignment.

About Us

Icertis is the global leader in AI-powered contract intelligence, revolutionizing contract management with insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance. Trusted by over a third of the Fortune 100 across 90+ countries.

Our Values and Culture

We are committed to fairness, openness, respect, teamwork, and execution—our FORTE values—which guide all interactions. We believe how we achieve our goals is as important as the goals themselves.

Equal Opportunity Statement

Icertis provides equal employment opportunities regardless of race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable laws. For accommodations or assistance, contact

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Industry: Software Development

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