Program Coordinator - Vienna

Program Coordinator - Vienna

Wien Vollzeit Kein Homeoffice möglich
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IEEE is an EEO/AAP Employer/Protected Veterans/Disabled
Job Summary The Program Coordinator plays a critical role in the successful relationships between IEEE SA and the volunteer community as they are the direct link to IEEE for the volunteer community. The overall purpose of this position is to support relationships within consensus building groups and ecosystems. The incumbent serves as a front-line resource to identify or alert IEEE to potential legal liability, communicate and implement policy changes to committees, develop training material, contribute to policy proposals with the SASB committees, and identify opportunities to expedite the process through changes in policy, tools, and training. The Program Coordinator must have thorough knowledge of the Standards Development process, IEEE SA Policy & Procedures, and the specific policies of their assigned committees to facilitate knowledge to the leadership and members of the volunteer community. The incumbent engages with consensus developing groups, provides coaching, mentoring, and training to the collaboration and consensus ecosystem, participates in governance ad-hoc committees, supports the implementation of policy changes, and identifies opportunities to accelerate the process. The role reports to the department head or other department manager of the Operational Program Management department. This position works under substantial supervision and may assist in requesting vendor bids and recommending projects that require external resources.
Key Responsibilities
Provide direct support to the assigned Standards Committees and subgroups and serve as the primary point of contact for IEEE through regular communication and collaboration.
Establish positive relationships with standards development and collaboration and consensus volunteer community to assist in aiding the standards development process (SASB/committee/working group/societies), including effective conflict, issue and problem resolution.
Engage directly with the IEEE SA Volunteer community to deliver regular guidance throughout the standards development process.
Manage Standards Development Process and Committees.
Develop experience-based knowledge to engage politically sensitive and high-value/high-profile projects and groups.
Provide accurate, timely, proactive and professional direction to pre-standardization and standards developing committees in matters such as procedures, meeting management, tools, legal, technology and global issues consistent with IEEE-SA practices and policy, including internal departmental practices and messaging.
Ensure due process is met during the standards development process by monitoring developments, researching related complaints or issues, and cultivating good relationships with participants.
Serve as a front-line resource to identify or alert IEEE to potential legal liability.
Assist with defining requirements for tools to reduce the administrative burden on collaboration and consensus community members.
Support the coordination agreements with external entities and be aware of Working Group agreements.
Participate in special project teams on an as-needed basis to address potential changes, issues or new policy and procedures.
Provide input to the training material for staff and volunteers.
Provide front line diagnosis, remedy, and/or referral for constituent tool and service challenges.
Provide the following input for professional service contracts: services and schedule that will meet the need of the client; appropriate terms and condition; deliverables, fees, and fundraising guidance.
Perform other associated tasks and duties as assigned.
Qualifications Education:
Bachelor's degree or equivalent experience in a relevant field (required). Technical degree preferred.
Work Experience:
Less than 2 years of related industry experience, with a focus on program or project management in a technical environment (required).
Familiar with project management concepts and skills.
Strong project management skills and ability to work well under deadlines.
Excellent time management skills and ability to handle multiple projects simultaneously.
Organizational and professional interpersonal/communication skills.
Situational awareness and ability to resolve or elevate conflict.
Experience ensuring adherence to processes and policies and best practices.
Experience working with a diverse, global community preferred.
Advanced written and oral communication skills preferred.
Knowledge of engineering and technical industries preferred.
Familiar with the value and use of standards in global marketplaces.
Familiar with the standards development process and potential legal liabilities.
Ability to monitor technical, political and economic forces that affect the standards development process.
Ability to detect issues, inappropriate behavior and activities, and communicate/escalate effectively.
Valid passport or ability to obtain a valid passport within 6 months of hire (moderate travel required).
Knowledge and use of Microsoft Office Suite.
Knowledge and use of databases and online/web-based interfaces.
Other Requirements As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.
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