General Manager - Holiday Inn Frankfurt Alte Oper

Whether you're starting out or stepping up, you'll find support, purpose and the chance to grow through every challenge at IHG Hotels & Resorts.

We're seeking a General Manager to lead Holiday Inn Frankfurt Alte Oper, a 249-room city-centre hotel in Frankfurt, Germany.

Situated close to the city's banking and financial district, the opera house and major transport links, the hotel attracts a strong mix of corporate and leisure guests.

In this role, you'll be responsible for leading the overall performance of a successful Holiday Inn hotel, driving commercial results, maintaining exceptional guest experiences and developing a highly engaged team.

Working closely with the owner and key stakeholders, you'll balance strategic planning with a hands-on leadership style to ensure continued growth, strong operational performance and a well-maintained property.

Key Responsibilities

• Lead all aspects of hotel operations to deliver commercial, financial and guest experience objectives.
• Drive revenue growth and profitability through effective commercial and operational strategies.
• Build and inspire a high-performing team culture across a hotel.
• Maintain strong guest engagement and visibility throughout the hotel.
• Partner with the sales and commercial teams to strengthen local business relationships and market presence.
• Ensure compliance with Holiday Inn brand standards, policies and procedures.
• Deliver consistent performance against budget and business targets.
• Identify opportunities to enhance F&B performance and drive additional revenue streams.
• Maintain the hotel in excellent condition through proactive asset and maintenance planning.
• Develop strong, collaborative relationships with ownership and key stakeholders.

On a daily basis, you'll play a pivotal role in shaping the guest, colleague and owner experience.

You'll lead a well-established hotel with a strong market position, ensuring sustainable business growth while creating an environment where colleagues can thrive and guests return time and again.

What We're Looking For

• Previous General Manager experience, ideally within a Holiday Inn or Holiday Inn Express environment, or a strong first-time GM candidate from a complex hotel operation.
• Strong understanding of hotel operations, with a rooms background preferred.
• Demonstrated commercial acumen and ability to drive revenue, profitability and performance.
• Experience leading and motivating teams with a hands-on, visible leadership style.
• Passion for delivering exceptional guest experiences and acting as a hotel host.
• Knowledge of hotel asset management and maintaining property standards.
• Ability to build relationships with owners, stakeholders and local business partners.
• Strong understanding of brand standards, policies and operational processes.
• Fluent German and English language skills is essential.
• The eligibility to work in Germany or the EU is essential.
• Knowledge of the German hospitality market preferred.

Travel is a journey.

We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week.

At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime.

Irresistible smiles are our specialty.

We should know, we’ve been on our journey since 1952.

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn family.

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