About Us Ikerian AG (formerly RetinAI Medical, now part of Essilor Luxottica) is a fast-growing medical device software company headquartered in Bern, Switzerland. Our mission is to enable the right decisions sooner in healthcare, through transformative AI & data management solutions to better understand patients and diseases for disease screening and monitoring. Join our diverse team of entrepreneurs, developers, researchers, and commercial experts who are collectively shaping the future of healthcare and eyecare.
Job Description The Head of Operations is the head of Ikerian's operational maturity and global scaling. Your mission is to install a high-performance 'Operating System' that synchronizes Research, Development, and Commercial engines into a unified machine, driven by scalable organizational processes and the leadership of cross-functional teams including Project Management, Human Resources, and Quality & Regulatory Affairs. As the primary custodian of our external ecosystem, you will professionalize our vendor management and institutionalize our internal knowledge infrastructure and processes. Following Ikerian's acquisition by EssilorLuxottica, you will lead the evolution from a high-growth startup to a world-class subsidiary, ensuring our complex dual-business model is anchored by a robust, compliant, and transparent operational framework.
Key Responsibilities
Direct the company's core operational departments, providing executive leadership and mentorship to the heads of PMO, QRA, and HR
Implement a structured "Operating System" to synchronize deployment across the organization, and align technical development and commercial readiness
Optimize organizational design and workflows to ensure the dual-business model can scale efficiently, professionalizing HR and operational processes without introducing inefficiencies
Modernize and govern the internal knowledge infrastructure and digital workspace to ensure a single, audited "Source of Truth" for all corporate and technical data
Design and lead the company-wide objective-setting framework, ensuring that strategic goals from the CEO and Board are translated into measurable, synchronized departmental targets that eliminate conflicting priorities
Professionalize the vendor management lifecycle, overseeing the selection, compliance, and performance of all external service providers and partners
Act as the executive lead for legal compliance, interfacing with external counsel and EssilorLuxottica legal stakeholders to manage corporate risk in collaboration with the finance and accounting department
Support the post-merger integration, harmonizing Ikerian's operations with global corporate standards while maintaining the organization's agility and innovation speed
Direct the Project Management Office (PMO) to ensure the disciplined execution of both internal strategic initiatives and external client-facing projects
Oversee the HR and Talent Acquisition strategy to scale headcount and foster a high-performance culture that attracts and retains world-class talent
Drive the high-level Regulatory and Quality strategy, ensuring the organization is operationally equipped to achieve and maintain global product clearances (e.g., FDA 510(k)/De Novo and EU MDR)
Requirements
University degree in Business, Law, Engineering, or a relevant scientific field; an MBA or PhD is preferred given the technical nature of our products
Proven track record in operational integration within the MedTech Software industry, Health Information Technology
A minimum of 10 years of leadership experience, with a documented history of scaling a company from a small team to a mid-sized enterprise
Demonstrated expertise in building and professionalizing "Operating Systems" to synchronize cross-functional teams and minimize departmental silos
Strong foundation in Information Architecture and Knowledge Management, with experience structuring digital workspaces
Direct experience navigating complex regulatory pathways (such as FDA or MDR), or highly regulated environments and managing internal Quality Management Systems.
Demonstrated ability to manage multi-faceted projects involving complex technical, legal, and human resource components
Exceptional stakeholder management skills and a collaborative mindset capable of leading diverse, international teams
Strong analytical and problem-solving abilities with an eye for operational detail and financial efficiency
Ability to work independently as an executive leader while functioning as a core member of the company leadership
Excellent verbal and written English communication skills
Current residency in Switzerland (or willingness to relocate) with the ability to work from the Bern headquarters as needed
Benefits
A unique opportunity to lead the evolution of a high-tech healthcare AI subsidiary within a world-leading healthcare group
A competitive compensation package in a supportive environment that values work-life balance
The chance to shape the future of digital health and AI-driven eye care
A central role in a diverse, international team driving meaningful innovation for patients worldwide
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Job Description The Head of Operations is the head of Ikerian's operational maturity and global scaling. Your mission is to install a high-performance 'Operating System' that synchronizes Research, Development, and Commercial engines into a unified machine, driven by scalable organizational processes and the leadership of cross-functional teams including Project Management, Human Resources, and Quality & Regulatory Affairs. As the primary custodian of our external ecosystem, you will professionalize our vendor management and institutionalize our internal knowledge infrastructure and processes. Following Ikerian's acquisition by EssilorLuxottica, you will lead the evolution from a high-growth startup to a world-class subsidiary, ensuring our complex dual-business model is anchored by a robust, compliant, and transparent operational framework.
Key Responsibilities
Direct the company's core operational departments, providing executive leadership and mentorship to the heads of PMO, QRA, and HR
Implement a structured "Operating System" to synchronize deployment across the organization, and align technical development and commercial readiness
Optimize organizational design and workflows to ensure the dual-business model can scale efficiently, professionalizing HR and operational processes without introducing inefficiencies
Modernize and govern the internal knowledge infrastructure and digital workspace to ensure a single, audited "Source of Truth" for all corporate and technical data
Design and lead the company-wide objective-setting framework, ensuring that strategic goals from the CEO and Board are translated into measurable, synchronized departmental targets that eliminate conflicting priorities
Professionalize the vendor management lifecycle, overseeing the selection, compliance, and performance of all external service providers and partners
Act as the executive lead for legal compliance, interfacing with external counsel and EssilorLuxottica legal stakeholders to manage corporate risk in collaboration with the finance and accounting department
Support the post-merger integration, harmonizing Ikerian's operations with global corporate standards while maintaining the organization's agility and innovation speed
Direct the Project Management Office (PMO) to ensure the disciplined execution of both internal strategic initiatives and external client-facing projects
Oversee the HR and Talent Acquisition strategy to scale headcount and foster a high-performance culture that attracts and retains world-class talent
Drive the high-level Regulatory and Quality strategy, ensuring the organization is operationally equipped to achieve and maintain global product clearances (e.g., FDA 510(k)/De Novo and EU MDR)
Requirements
University degree in Business, Law, Engineering, or a relevant scientific field; an MBA or PhD is preferred given the technical nature of our products
Proven track record in operational integration within the MedTech Software industry, Health Information Technology
A minimum of 10 years of leadership experience, with a documented history of scaling a company from a small team to a mid-sized enterprise
Demonstrated expertise in building and professionalizing "Operating Systems" to synchronize cross-functional teams and minimize departmental silos
Strong foundation in Information Architecture and Knowledge Management, with experience structuring digital workspaces
Direct experience navigating complex regulatory pathways (such as FDA or MDR), or highly regulated environments and managing internal Quality Management Systems.
Demonstrated ability to manage multi-faceted projects involving complex technical, legal, and human resource components
Exceptional stakeholder management skills and a collaborative mindset capable of leading diverse, international teams
Strong analytical and problem-solving abilities with an eye for operational detail and financial efficiency
Ability to work independently as an executive leader while functioning as a core member of the company leadership
Excellent verbal and written English communication skills
Current residency in Switzerland (or willingness to relocate) with the ability to work from the Bern headquarters as needed
Benefits
A unique opportunity to lead the evolution of a high-tech healthcare AI subsidiary within a world-leading healthcare group
A competitive compensation package in a supportive environment that values work-life balance
The chance to shape the future of digital health and AI-driven eye care
A central role in a diverse, international team driving meaningful innovation for patients worldwide
#J-18808-Ljbffr
Head of Operations - Full time - CH Arbeitgeber: Ikerian
Ikerian AG bietet eine dynamische und innovative Arbeitsumgebung, die es Cloud Engineers ermöglicht, an der Spitze der Medizintechnologie zu arbeiten. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer offenen Unternehmenskultur fördern wir kreatives Denken und Zusammenarbeit, während wir gleichzeitig flexible Arbeitsbedingungen und die Möglichkeit bieten, von überall in der EU zu arbeiten. Unsere Mission, durch transformative KI im Gesundheitswesen entscheidende Fortschritte zu erzielen, macht uns zu einem bedeutenden Arbeitgeber für alle, die einen sinnvollen Beitrag leisten möchten.
