Senior Site Reliability Engineer (d/f/m)

Senior Site Reliability Engineer (d/f/m)

Why Scout24? Scout24 is home of ImmoScout24, Germany’s #1 for real estate. With ImmoScout24 we have been revolutionizing the real estate market in Germany and Austria for more than 25 years. Our goal is to build a digital ecosystem that brings homeowners, seekers, and agents together. Finding the right home and property is one of the most important decisions in life. So is your career!

What We Offer

• Compensation: A competitive salary package and a bonus.
• Flexibility: Hybrid work model with three days on‑site per week and 30 days vacation per year.
• Work from abroad: Option to work from abroad for 10 days per year.
• Relocation: Support with visa process and relocation package.
• Product benefits: Plus membership for tenants on ImmoScout24.
• Development: Dedicated learning time, online courses, book challenges, feedback, Lunch & Learn events and individual career paths.
• Family support: Professional family service for childcare.
• Pet friendly: Bring your dog to work (approved).
• Mobility: Subsidised public transport or Job Bikes.
• DEI & Sustainability: Clear goals, social activities, theme weeks on diversity, mental well‑being, and sustainability.
• Pension scheme: Company pension with attractive subsidy.
• Innovative office: Barrier‑free, central Berlin office with gym, rooftop terrace, napping room, organic coffee, cafeteria, 100% green electricity and a weekly massage therapist.
• Health: Life Situation Coaching, regular health checks.
• Tech environment: Latest technical tools and hardware.

We believe reliability must be considered early and often by all teams. We are looking for a passionate Senior Engineer, Site Reliability to spearhead our reliability program across the organization and build a culture where reliability is embedded in our engineering DNA.

Responsibilities

Reliability & Observability Strategy

• Research, engineer and experiment with new observability tools.
• Design and implement a comprehensive reliability strategy aligned with business outcomes.
• Define and manage reliability targets (SLOs) that enable data‑driven decision making.
• Guide the technical roadmap for reliability and observability across Scout24.
• Advocate for resilience as a core part of our product development cycle.
• Report key reliability KPIs and metrics to leadership.

Incident Management Leadership

• Own and continuously improve incident handling processes and automation.
• Foster a blameless culture of learning from incidents.
• Lead the definition and implementation of disaster recovery framework in the cloud.

Platform & Tooling Collaboration

• Partner with Platform teams to build observability and reliability tooling.
• Build relationships with product teams to solve pain points.
• Design and implement monitoring solutions for visibility into systems.
• Collaborate with vendors to develop business and technical relationships.
• Lead larger projects, guiding other engineers.

Cultural Transformation & Strategic Leadership

• Help teams understand their services’ reliability and how to improve.
• Provide technical leadership on reliability for engineers, managers and product managers.
• Raise awareness of financial and reputational risk from unreliable products.
• Mentor teams on operating resilient systems.
• Drive engineering initiatives across the organization, representing the reliability perspective.
• Foster cross‑departmental collaboration to create a holistic approach.
• Keep PMs and engineering managers informed with technical details across projects.
• Set new standards of excellence and guide the platform forward.

What You Need To Succeed

• Significant experience in software engineering with scalable distributed systems (≈8 years).
• Strong SRE background with deep understanding of SLIs, SLOs, error budgets and observability.
• Platform engineering/DevOps expertise and passion for monitoring distributed systems.
• Experience with incident management, post‑incident analysis and organisational change.
• Experience using AI tools to drive problem‑solving while maintaining human oversight.
• Data‑driven mindset that uses metrics to evaluate engineering decisions.
• Technical leadership experience including mentoring, pair programming and solution design.
• Ability to balance strategic vision with tactical implementation.
• Excellent communication skills across diverse stakeholders.
• Growth mindset and strong cross‑functional collaboration abilities.
• Excellent written and spoken English.

We aim to further enhance the diversity of our company and support the professional development of people with disabilities. A disability representative will assist with the application process. If you require this support, please let us know in advance.