Location: Warsaw, Paris, Milan, London, Berlin Contract type: fixed-term (renewable), full-time Important: This posting represents one single open position, currently advertised across multiple countries. There is only one role available, and the final location may be determined based on the selected candidate. About Us INCO is a leading social enterprise on a mission to shape a more inclusive and sustainable economy that creates opportunities for all. We have teams and programs in over 50 countries around the world. Our work is split across 5 complementary activities: INCO Academy: skilling programs for individuals facing barriers to employment, leading to careers in fast-growing industries such as technology, sustainability, healthcare and more (400,000+ job seekers trained to date). INCO Kids: education and awareness programs empowering school-age learners with future‑proof knowledge in technology, sustainability, citizenship and more (350,000+ learners supported to date). INCO Entrepreneurs: incubation and acceleration programs for underrepresented founders, and social entrepreneurs building and growing high‑impact startups (2,000+ businesses supported every year). INCO Ventures: impact investing and funding programs to support the growth of social and environmental impact startups (€500M+ assets under management). INCO Spaces: co‑working, co‑living spaces for social and environmental innovators and entrepreneurs who make the world a better place (Paris, Berlin, Warsaw, and more). About the role An opportunity to take ownership of one of INCO’s flagship upskilling online programs, delivered at scale across EMEA in partnership with leading global organisations. This is a high‑visibility, multi‑country program with strong strategic importance and ambitious impact goals. You will lead cross‑functional teams across program delivery, LMS/platform, content, and communications, ensuring that all moving parts come together into a cohesive, high‑quality program that delivers against ambitious KPIs. If you are an operations leader, ex‑consultant, or program builder who enjoys driving clarity, performance, and team alignment in fast‑moving environments, this role is for you. Responsibilities Own End-to-End Program Delivery Lead the execution of the program across multiple countries and workstreams Translate program goals into clear priorities, plans, and deliverables Ensure delivery is aligned with KPIs, timelines, leadership and funder expectations Lead and structure key program forums and meetings, ensuring they provide clear direction, alignment, and decision‑making support across all workstreams Drive Clarity in Complex Environments Bring structure and focus to a fast‑evolving, multi‑stakeholder program Translate ambiguity into clear priorities, actionable plans, and day‑to‑day direction for the team Identify risks, misalignments, and dependencies early, and address them proactively Ensure workstreams are coordinated, prioritised, and progressing in parallel Lead Cross‑Functional Teams (Matrix Environment) Coordinate across LMS, content, communications, and country operations teams Align stakeholders around shared priorities and outcomes Drive accountability without direct authority Maintain active visibility across all program workstreams, including those not directly owned (e.g. LMS, content, communications), and ensure alignment across all outputs Manage High‑Visibility Stakeholders Own relationships with key partners and funders Communicate clearly, proactively, and strategically Balance ambition with delivery reality Demonstrate strong judgment in managing stakeholder optics and communication, ensuring messaging is appropriately framed, prioritised, and aligned with organisational positioning Build and Develop a High‑Performing Team Lead and grow a program team, including developing emerging managers Provide clear direction, feedback, and prioritisation Strengthen team ownership, autonomy, and performance Apply structured delegation practices, ensuring clear expectations, continuous follow‑up, and alignment of outputs with program objectives Ensure Delivery Quality
Lead Program Manager
